Title: Cannot access subfolder's dashboard Last modified: August 21, 2016 --- # Cannot access subfolder's dashboard * Resolved [cheezenutz](https://wordpress.org/support/users/cheezenutz/) * (@cheezenutz) * [12 years ago](https://wordpress.org/support/topic/cannot-access-subfolders-dashboard/) * Hi Dear All, I need some help here. Hope angels come knockin. * I have just convert my WordPress blog to Multisite. I set to subdirectory. My intention is to create a subfolder for testing changes in plugins & other settings. * However, I cannot even enter the subfolder’s dashboard. Once I select it’s dashboard, it brings me to the primary domain’s dashboard. I cannot change theme and activate plugins. I cannot Post at all at backend for subfolder. * [http://mylivevenue.com/](http://mylivevenue.com/) [http://mylivevenue.com/test/](http://mylivevenue.com/test/) Viewing 15 replies - 1 through 15 (of 19 total) 1 [2](https://wordpress.org/support/topic/cannot-access-subfolders-dashboard/page/2/?output_format=md) [→](https://wordpress.org/support/topic/cannot-access-subfolders-dashboard/page/2/?output_format=md) * Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [12 years ago](https://wordpress.org/support/topic/cannot-access-subfolders-dashboard/#post-4824542) * Try it with all your plugins turned off. You have one that redirects me to a login page, which is not default WP behavior. * Thread Starter [cheezenutz](https://wordpress.org/support/users/cheezenutz/) * (@cheezenutz) * [12 years ago](https://wordpress.org/support/topic/cannot-access-subfolders-dashboard/#post-4824563) * Hi Mika, thanks for responding. On your advice, i have disabled all plugins. I am still unable to see my dashboards. Any other methods? * Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [12 years ago](https://wordpress.org/support/topic/cannot-access-subfolders-dashboard/#post-4824588) * For the record, it helps immeseruably if you share the exact error messages 🙂 * > Internal Server Error > The server encountered an internal error or misconfiguration and was unable > to complete your request. > Please contact the server administrator and inform them of the time the error > occurred, and the actions you performed just before this error. > More information about this error may be available in the server error log. * What’s in your .htaccess? * Thread Starter [cheezenutz](https://wordpress.org/support/users/cheezenutz/) * (@cheezenutz) * [12 years ago](https://wordpress.org/support/topic/cannot-access-subfolders-dashboard/#post-4824599) * Hi Mika, thanks again for following on helping me. I have spent 4 days on this, very tired. I followed instructions based on the below thread posted by member** creativepublishing**. * I did not realise i had 500 Internal Server Error until just now I saw your thread. It was stupid ( I was working through graveyard hours, my eyes & brain must’ve been screwed then). I edited my .htaccess as below. * ``` RewriteEngine On RewriteBase /html RewriteRule ^index\.php$ - [L] # uploaded files RewriteRule ^([_0-9a-zA-Z-]+/)?files/(.+) wp-includes/ms-files.php?file=$2 [L] # add a trailing slash to /wp-admin RewriteRule ^([_0-9a-zA-Z-]+/)?wp-admin$ $1wp-admin/ [R=301,L] RewriteCond %{REQUEST_FILENAME} -f [OR] RewriteCond %{REQUEST_FILENAME} -d RewriteRule ^ - [L] RewriteRule ^[_0-9a-zA-Z-]+/(wp-(content|admin|includes).*) $2 [L] RewriteRule ^[_0-9a-zA-Z-]+/(.*\.php)$ $2 [L] RewriteRule . index.php [L] RewriteCond %{HTTP_HOST} ^aaa\-my\.com$ [OR] RewriteCond %{HTTP_HOST} ^www\.aaa\-my\.com$ RewriteRule ^/?$ "http\:\/\/aaa\.my" [R=301,L] ``` * Now, I have changed it to below. No more 500 Internal Server Error. But still unable to access subdirectory dashboard (i.e. redirect loop still persist) * ``` RewriteEngine On RewriteBase / RewriteRule ^index\.php$ - [L] # uploaded files RewriteRule ^([_0-9a-zA-Z-]+/)?files/(.+) wp-includes/ms-files.php?file=$2 [L] # add a trailing slash to /wp-admin RewriteRule ^([_0-9a-zA-Z-]+/)?wp-admin$ $1wp-admin/ [R=301,L] RewriteCond %{REQUEST_FILENAME} -f [OR] RewriteCond %{REQUEST_FILENAME} -d RewriteRule ^ - [L] RewriteRule ^([_0-9a-zA-Z-]+/)?(wp-(content|admin|includes).*) $2 [L] RewriteRule ^([_0-9a-zA-Z-]+/)?(.*\.php)$ $2 [L] RewriteRule . index.php [L] ``` * I have also added the below to my wp-config.php file. I am using GoDaddy’s Starter Managed WordPress package. * ``` define('ADMIN_COOKIE_PATH', '/'); define('COOKIE_DOMAIN', ''); define('COOKIEPATH', ''); define('SITECOOKIEPATH', ''); /* That's all, stop editing! Happy blogging. */ ``` * I cleared my cookies, flushed my cache. Did not help my situation. Ughhhh! Vomiting blood now. * Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [12 years ago](https://wordpress.org/support/topic/cannot-access-subfolders-dashboard/#post-4824604) * I get sent to [http://mylivevenue.com/login/](http://mylivevenue.com/login/) so I really can’t tell where the redirect is, but it’s very much NOT something default in WP… * Do you have NOBLOGREDIRECT setup in your site? * Also check your database and look in wp_sites and wp_blog * Do you have errant www’s in there? All your domains should be www free. * Thread Starter [cheezenutz](https://wordpress.org/support/users/cheezenutz/) * (@cheezenutz) * [12 years ago](https://wordpress.org/support/topic/cannot-access-subfolders-dashboard/#post-4824607) * Hi Mika, I did not get sent to my login page if i just typed in mylivevenue. com or mylivevenue.com/test/. I cleared my cache & cookies. You may wish to try again visiting the site. * Oh gosh! But when I typed [http://mylivevenue.com/wp-admin](http://mylivevenue.com/wp-admin) or [http://mylivevenue.com/test/wp-admin](http://mylivevenue.com/test/wp-admin), they did direct me to my login page. I thought I should get a WordPress login page (thereafter prompt me for my authentication code). What can possibly go wrong here? * I did not setup noblogdirect…don’t even know where to find this. * I went into myphpadmin, I only see files under my username, starting with wp_mw33qvdcr5_( eg. wp_mw33qvdcr5_blogs). I also saw another folder name ‘information schema’. I am not sure where to find databases for wp_sites & wp_blog. * Never done anything to add any ‘www’ anywhere. * Hope you are still here with me on solving this issue. * Thread Starter [cheezenutz](https://wordpress.org/support/users/cheezenutz/) * (@cheezenutz) * [12 years ago](https://wordpress.org/support/topic/cannot-access-subfolders-dashboard/#post-4824608) * I revert back to my previous copy of .htaccess and wp-config.php. I still am directed to login (frontend) page of my site when I typed in mylivevenue/wp-admin. * Here’s a copy of my .htaccess active now: * ``` # BEGIN WordPress RewriteEngine On RewriteBase / RewriteRule ^index\.php$ - [L] # add a trailing slash to /wp-admin RewriteRule ^([_0-9a-zA-Z-]+/)?wp-admin$ $1wp-admin/ [R=301,L] RewriteCond %{REQUEST_FILENAME} -f [OR] RewriteCond %{REQUEST_FILENAME} -d RewriteRule ^ - [L] RewriteRule ^([_0-9a-zA-Z-]+/)?(wp-(content|admin|includes).*) $2 [L] RewriteRule ^([_0-9a-zA-Z-]+/)?(.*\.php)$ $2 [L] RewriteRule . index.php [L] # END WordPress ``` * Here’s a copy of wp-config.php active now (without the username & password, lines 2 – 80 are omitted): * ``` I did not use any Plugin for that page. It is a login page from a Directory > theme called Vantage from Appthemes. I am using their Child Theme now. * Honestly, dump the theme. If a theme overrides the login page, it may not be a Multisite friendly thing. * Thread Starter [cheezenutz](https://wordpress.org/support/users/cheezenutz/) * (@cheezenutz) * [12 years ago](https://wordpress.org/support/topic/cannot-access-subfolders-dashboard/#post-4824737) * I have deactivated the theme. I can access WP Login Page. But…that doesn’t solve my MultiSite issue. * Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [12 years ago](https://wordpress.org/support/topic/cannot-access-subfolders-dashboard/#post-4824740) * Yes it does. * The answer is “Your theme is not compatible with WordPress multisite. Please contact the theme dev about that.” * [http://mylivevenue.com/test/wp-admin](http://mylivevenue.com/test/wp-admin) doesn’t work because TEST isn’t a site (if you go to [http://mylivevenue.com/test/](http://mylivevenue.com/test/) it sends you to [http://mylivevenue.com/test-page/](http://mylivevenue.com/test-page/)) Viewing 15 replies - 1 through 15 (of 19 total) 1 [2](https://wordpress.org/support/topic/cannot-access-subfolders-dashboard/page/2/?output_format=md) [→](https://wordpress.org/support/topic/cannot-access-subfolders-dashboard/page/2/?output_format=md) The topic ‘Cannot access subfolder's dashboard’ is closed to new replies. ## Tags * [dashboard](https://wordpress.org/support/topic-tag/dashboard/) * [subfolder](https://wordpress.org/support/topic-tag/subfolder/) * In: [Networking WordPress](https://wordpress.org/support/forum/multisite/) * 19 replies * 3 participants * Last reply from: [Marlimant](https://wordpress.org/support/users/marlimant/) * Last activity: [11 years, 1 month ago](https://wordpress.org/support/topic/cannot-access-subfolders-dashboard/page/2/#post-4824887) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics