Title: Cannot access settings page
Last modified: August 31, 2016

---

# Cannot access settings page

 *  Resolved [Wenton](https://wordpress.org/support/users/wenton/)
 * (@wenton)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/cannot-access-settings-page/)
 * Hi
 * I cannot access the settings page of the plugin
    WooCommerce > Settings
 * /wp-admin/admin.php?page=wc-settings
 * Instead I am confronted with a blank page that has this error message:
    “Action
   failed. Please refresh the page and retry”
 * Of course, I refreshed the page and re-tried, many times.
 * I thought it may be a plugin conflict so I deactivated all other plugins, but
   still the error remained.
 * I would give you login details to check it out via a private message if you want
   or via email.
 * Please help
 * Thanks
 * [https://wordpress.org/plugins/woocommerce/](https://wordpress.org/plugins/woocommerce/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [Mike Jolley](https://wordpress.org/support/users/mikejolley/)
 * (@mikejolley)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/cannot-access-settings-page/#post-7414932)
 * Ensure woocommerce addons are disabled as well, and switch themes. 99% of the
   time this is caused by bad code in another plugin.
 * Also ensure you’re an admin user with access to all admin settings screens.
 *  Thread Starter [Wenton](https://wordpress.org/support/users/wenton/)
 * (@wenton)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/cannot-access-settings-page/#post-7414939)
 * Yes you are right, it was a theme conflict.
 * I will use a different theme.
 * Thanks so much for your super fast reply.

Viewing 2 replies - 1 through 2 (of 2 total)

 The topic ‘Cannot access settings page’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3640790)
 * [WooCommerce](https://wordpress.org/plugins/woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Wenton](https://wordpress.org/support/users/wenton/)
 * Last activity: [10 years, 4 months ago](https://wordpress.org/support/topic/cannot-access-settings-page/#post-7414939)
 * Status: resolved