Support » Plugin: Ultimate Member - User Profile & Membership Plugin » Cannot Access Settings Page um_options

  • Resolved Blair

    (@cbcbcb)



    Clicking Settings takes me to front page.

    I’ve disabled all other plugins and testing with Twenty Seventeen wordpress theme.

    I would like to resolve many issues by going to settings:

    1 – One or more of your Ultimate Member pages are not correctly setup. Please visit Ultimate Member > Settings to re-assign your missing pages.

    2- None of my users profile links are working

    3- The menu is showing items that should only be seen by logged out users.

    All were working fine yesterday.
    I’m pretty sure it all stems to not being able to access the settings page any longer.

    I’ve also tried uninstalling and reinstalling.

    Pulling my hair out.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support calumallison

    (@calumallison)

    Hi,

    Sorry for the issue. Can you please contact us via our site: https://ultimatemember.com/contact/sales/ so we can add this to our helpdesk system and help you with this issue.

    Thanks

    Thanks for the reply Calum. I entered the question on https://ultimatemember.com/contact/sales/

    I had to check the pre sales question box but I can’t make any purchases as I can’t get into the settings to get the site back up.

    My issue was resolved by fully clearing my browser cache.

Viewing 3 replies - 1 through 3 (of 3 total)
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