Title: Cannot access plugin/theme option – Internal Server Error
Last modified: August 22, 2016

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# Cannot access plugin/theme option – Internal Server Error

 *  [rafaelkarisma](https://wordpress.org/support/users/rafaelkarisma/)
 * (@rafaelkarisma)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/cannot-access-plugintheme-option-internal-server-error/)
 * Hi,
 * I have major problem with WordPress installed site at [http://www.kehonrakentamo.fi](http://www.kehonrakentamo.fi)
   The site is using the Bushwick theme. When I click to add new Plugins, or modify
   the theme I get 500 Internal Server Error. I cannot update WordPress to version
   3.9.2. either. Before this clicking the plugins link gave a blank screen in WP
   admin page.
 * I have tried to diagnosed the problem by changing the theme (no help), deleting
   all plugins and re-uploading everything but wp-content folder.
 * Is there anything else to try to fix the site. Please help if you can…

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [codemovement.pk](https://wordpress.org/support/users/codemovementpk/)
 * (@codemovementpk)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/cannot-access-plugintheme-option-internal-server-error/#post-5247842)
 * Please check allowed memory, you should increase allocated memory for the site.
 *  Thread Starter [rafaelkarisma](https://wordpress.org/support/users/rafaelkarisma/)
 * (@rafaelkarisma)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/cannot-access-plugintheme-option-internal-server-error/#post-5247880)
 * Thanks for the quick reply! How can this be done? Should I contact my host or
   something? By making a test.php file I got info on the server, it says: “memory_limit
   64M”
 * PHP Version 5.2.17
 *  Thread Starter [rafaelkarisma](https://wordpress.org/support/users/rafaelkarisma/)
 * (@rafaelkarisma)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/cannot-access-plugintheme-option-internal-server-error/#post-5247906)
 * I have followed through this tutorial:
 * [http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/](http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/)
 * Done all this:
 * **Checking for Corrupt .htaccess File** (deleted it, created a new one – no effect)
   **
   Increasing the PHP Memory Limit** (I checked and it´s supposed to be 64MB – which
   is ok) **Deactivate all Plugins** (Done – no effect except they disappear in 
   the admin panel) **Re-upload Core Files **(uploaded all but wp-content folder–
   no use) **Ask your Hosting Provider **(send email but got no response – as this
   problem appeared suddenly, I not sure how can it the reason)
 * ;( Still looking for advice!
 *  [codemovement.pk](https://wordpress.org/support/users/codemovementpk/)
 * (@codemovementpk)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/cannot-access-plugintheme-option-internal-server-error/#post-5247951)
 * You should ask your host to look into it. I think its memory issue. they can 
   increase the limit
 *  [codemovement.pk](https://wordpress.org/support/users/codemovementpk/)
 * (@codemovementpk)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/cannot-access-plugintheme-option-internal-server-error/#post-5247952)
 * Also try with another theme, change your theme to see if there is any issue with
   your theme.
 *  Thread Starter [rafaelkarisma](https://wordpress.org/support/users/rafaelkarisma/)
 * (@rafaelkarisma)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/cannot-access-plugintheme-option-internal-server-error/#post-5247967)
 * Yep, I changed the theme to another it works, but I still cannot access Plug-
   ins or updates.
 * I just get:
 * > Internal Server Error
   > The server encountered an internal error or misconfiguration and was unable
   > to complete your request.
   > Please contact the server administrator, [webmaster@kehonrakentamo.fi](https://wordpress.org/support/topic/cannot-access-plugintheme-option-internal-server-error/webmaster@kehonrakentamo.fi?output_format=md)
   > and inform them of the time the error occurred, and anything you might have
   > done that may have caused the error.
   > More information about this error may be available in the server error log.
   > Additionally, a 404 Not Found error was encountered while trying to use an 
   > ErrorDocument to handle the request.
   > Apache Server at kehonrakentamo.fi Port 80
 * I will ask the host to increase the memory, but I though 64mb was supposed to
   be fine…

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Cannot access plugin/theme option – Internal Server Error’ is closed 
to new replies.

## Tags

 * [internal](https://wordpress.org/support/topic-tag/internal/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 6 replies
 * 2 participants
 * Last reply from: [rafaelkarisma](https://wordpress.org/support/users/rafaelkarisma/)
 * Last activity: [11 years, 8 months ago](https://wordpress.org/support/topic/cannot-access-plugintheme-option-internal-server-error/#post-5247967)
 * Status: not resolved

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