Support » Networking WordPress » Cannot access Network Admin Panel

  • mikeclw

    (@mikeclw)


    Hi all,

    I’m currently in the process of taking control of a new client’s website, I’m trying to add an account for my agency and clear the other users which the client doesn’t want.
    I’m currently working with them through the client’s administrator account, but when I go to add a new user, the only available option is to “add existing” and I think that’s because it’s a network/multisite.
    When I go to /wp-admin/network/ it displays a “You don’t have the rights to access this page”.
    As far as the client has told me, the person who should have the Super/network admin role currently is a user that has their role as “none”.

    How can I proceed in getting super/network admin access for my client?

    Thank you all in advance,
    Michael.

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  • Thread Starter mikeclw

    (@mikeclw)

    @gappiah Thanks for the tutorial.
    I followed it, but when I change the role with the “a:2:{i:1;s:5:”admin”;i:2;s:4:”Andy”;}” (I change the values according to my website and names ofc) it gives me just administrator capabilities and not Super admin which is my goal.

    I can tell because I don’t get a Super Admin panel in my WP dashboard and I still can’t add new users.

Viewing 2 replies - 1 through 2 (of 2 total)
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