Support » Fixing WordPress » Cannot Access My Dashboard

  • Resolved englebri


    I use Graph Paper Press. I was in the middle of working on a new theme/skin when I noticed that I was being requested to update to the latest WordPress. I clicked on “Update” and then I got this message, “Whoops! Whatever you are looking for cannot be found.” The URL address is this:

    I type in just and it goes back to the aforementioned URL address and I still get the “Whoops” message. I click on any of the dropdown menus that I normally see when I am at my admin dashboard and I continue to get the “Whoops” message.

    Could somebody please tell me how to correct this?

    Thank you

Viewing 8 replies - 1 through 8 (of 8 total)
  • I have tried that. I get the same thing.

    This biggest thing many times I mention – always deactivate all the plugins and then run the automated update. It happened probably due to your database cache plugin was on.

    Go to (S)FTP and add a . (dot) to the plugin folders to rename. Manually update WordPress (please search help docs in Then again re-rename the plugin folder to normal by removing the dot after update. If there is a new plugin folder get created delete it before removing the dot.

    If you have the latest backup, then then nothing need to be done, simply restore it (SQL plus FTP).


    I had the same problem. Turns out that I needed a server-side up-date as well! Do an upgrade on the server side and everything will be fine. My hosting provider installed a patch for the 3.4.2 upgrade. (I wish someone would have told me this before hand.)

    So don’t panic or spend a lot of time trying to fix it, both of which I did. Just go to your hosting account and there should be a server side upgrade available.

    Thanks eewebdesign. I have Go Daddy. They are very idiot-friendly, so I will try that first. 🙂

    I went to my GoDaddy account and scheduled a WordPress update in half an hour. I will let you know what happens.

    That did the trick eewebdesign!!!!! Thank you very very much. You saved me from month of grief. 🙂

    And thank you Abhishek and Krishna also for your help. It is appreciated.

Viewing 8 replies - 1 through 8 (of 8 total)
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