Cannot Access My Account Because of this error (4 posts)

  1. jzark76
    Posted 3 years ago #

    Fatal error: Call to undefined function _fill_user() in /hermes/bosweb25a/b507/ipw.sagedayc/public_html/wp-content/plugins/backupcreator/backupcreator.php(26) : eval()'d code(3) : eval()'d code on line 3

    All I did was try to upgrade to the newest version of WordPress and now my site is down and I cannot edit or get into my site. How do I fix this. I am not a programmer so I have no idea how to fix this, I just need the site to the way it use to be. I contacted my hosting account but they were no help. I thought I could just reset it to the day before it went down thru my host account, but I guess not?

  2. Krishna
    Volunteer Moderator
    Posted 3 years ago #

    Delete the plugin backupcreator plugin and see if it solves the problem.
    A link to your site will help us to locate the problem.

  3. jzark76
    Posted 3 years ago #

    Thanks, http://www.sageday.com is the site what file would I delete, just want to make sure I delete the correct one and where do i do it in my File manager from my hosting account. Thanks again

  4. jzark76
    Posted 3 years ago #

    I did it correct thanks

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