Title: Cannot access Installed Plug In page
Last modified: May 10, 2021

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# Cannot access Installed Plug In page

 *  [gemdris](https://wordpress.org/support/users/gemdris/)
 * (@gemdris)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/cannot-access-installed-plug-in-page/)
 * I am unable to access the installed plug in page. Our host suggested disabling
   each plug in to see which is causing the issue – however I cannot access the 
   page to do this.
 * Can anyone offer some advice? Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [benvoide](https://wordpress.org/support/users/benvoide/)
 * (@benvoide)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/cannot-access-installed-plug-in-page/#post-14418570)
 * Hey [@gemdris](https://wordpress.org/support/users/gemdris/),
    if you are unable
   to access the WP admin page, my advice is to disable all plugins by renaming 
   them via FTP (or any file manager) to something like “_plugin”. Then you should
   be able to access WP admin again and continue debugging your issue.
 * Regards.
 *  [elangovan](https://wordpress.org/support/users/elangovan/)
 * (@elangovan)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/cannot-access-installed-plug-in-page/#post-14418575)
 * Hi [@gemdris](https://wordpress.org/support/users/gemdris/),
 * We can disable all the plugins manually from the phpMyadmin. Once login into 
   the phpMyadmin please enter into your Database.
 * In the Database you can see the table wp_options, In the table wp_options, under
   the option_name column find the active_plugins field.
 * On this row, change the option_value field to: a:0:{}. Save the changes and this
   will deactivate all plugins.
 * Now, you can go to your admin panel Dashboard > Plugins and activate your all
   pligins.
 * Hope this might be helpful to you!
 * Thanks
    -  This reply was modified 5 years, 1 month ago by [elangovan](https://wordpress.org/support/users/elangovan/).
 *  Thread Starter [gemdris](https://wordpress.org/support/users/gemdris/)
 * (@gemdris)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/cannot-access-installed-plug-in-page/#post-14422656)
 * Thank you! The FTP option has worked!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Cannot access Installed Plug In page’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 3 participants
 * Last reply from: [gemdris](https://wordpress.org/support/users/gemdris/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/cannot-access-installed-plug-in-page/#post-14422656)
 * Status: not resolved

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