Title: Cannot access Elementor
Last modified: February 6, 2025

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# Cannot access Elementor

 *  [wpusername9587](https://wordpress.org/support/users/wpusername9587/)
 * (@wpusername9587)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/cannot-access-elementor/)
 * I have received this error after doing some extensive editing. I got most of 
   my website done and I cannot finish it because of the error. This is my error:
 * “There has been a critical error on this website. Please check your site admin
   email inbox for instructions. If you continue to have problems, please try the
   [support forums](https://wordpress.org/support/forums/).”
 * I haven’t received any emails regarding this matter.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-access-elementor%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/cannot-access-elementor/#post-18287918)
 * The exact reason for the errors should be visible in the error log, which you
   can find in your hosting area. If needed, your hosting provider’s support team
   can assist you with locating it.
 * Alternatively, you can enable debugging in WordPress to gather more information.
   To do this, add a few specific lines to your wp-config.php file. For full guidance
   and step-by-step instructions on enabling the debug log, refer to the WordPress
   Developer Documentation at https://developer.wordpress.org/advanced-administration/
   debug/debug-wordpress/.
 * In both cases, you should be able to identify the cause in the log file.
 * You may also try:
    – [manually resetting your plugins](https://wordpress.org/support/article/faq-troubleshooting/#how-to-deactivate-all-plugins-when-not-able-to-access-the-administrative-menus)(
   no Dashboard access required). If that resolves the issue, reactivate each one
   individually until you find the cause. – If that does not resolve the issue, 
   access your server via [SFTP or FTP](https://wordpress.org/support/article/ftp-clients/),
   or a file manager in your hosting account’s control panel, navigate to `/wp-content/
   themes/` and rename the directory of your currently active theme. This will force
   the default theme to activate and hopefully rule-out a theme-specific issue (
   theme functions can interfere like plugins).`
 * More sources: [https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-critical-error-in-wordpress/](https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-critical-error-in-wordpress/)

Viewing 1 replies (of 1 total)

The topic ‘Cannot access Elementor’ is closed to new replies.

## Tags

 * [WordPress](https://wordpress.org/support/topic-tag/wordpress/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [t-p](https://wordpress.org/support/users/t-p/)
 * Last activity: [1 year, 3 months ago](https://wordpress.org/support/topic/cannot-access-elementor/#post-18287918)
 * Status: not resolved

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