Title: Cannot Access Admin Panel Last modified: August 21, 2016 --- # Cannot Access Admin Panel * [bautistarj](https://wordpress.org/support/users/bautistarj/) * (@bautistarj) * [12 years, 6 months ago](https://wordpress.org/support/topic/cannot-access-admin-panel-6/) * I am using the “Better WP Security” plug-in, I switched the Admin Access URL from /wp-admin to a simple /admin then it will auto-direct me to the Admin log- in authenication page. * It’s working for about a month. Right now, whenever I want to access the /admin or /wp-admin it says that the page isn’t found, the site gives me a 404. * I didn’t change any settings, so I’m pretty confused why this is happening to my site. * Whenever I go to the /admin — it gives this new link, /wp-login.php?mebx335i2n4nycx1j1eqr& redirect_to=/wp-admin/, but it leads me to a 404. What seems to be the problem? Yesterday it was just working fine. * I hope you could help me solve my problem. Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/cannot-access-admin-panel-6/page/2/?output_format=md) [→](https://wordpress.org/support/topic/cannot-access-admin-panel-6/page/2/?output_format=md) * Thread Starter [bautistarj](https://wordpress.org/support/users/bautistarj/) * (@bautistarj) * [12 years, 6 months ago](https://wordpress.org/support/topic/cannot-access-admin-panel-6/#post-4296160) * To explain further. * No additional installs made or any edits in the settings page. I was still able to log-in using the /admin last night and it perfectly works well. * What could have been the issue? * Maybe the Better WP Security blocked my IP? Then refused me to see the log-in page? * Thread Starter [bautistarj](https://wordpress.org/support/users/bautistarj/) * (@bautistarj) * [12 years, 6 months ago](https://wordpress.org/support/topic/cannot-access-admin-panel-6/#post-4296203) * I’ve just checked, and I’m not blocked by the plug-in. I’ve also tried renaming the plug-in folder to a different name to turn off the plug-ins. Now, I still can’t go to my ADMIN LOGIN PAGE via /admin or /wp-admin. * Please help. * Thread Starter [bautistarj](https://wordpress.org/support/users/bautistarj/) * (@bautistarj) * [12 years, 6 months ago](https://wordpress.org/support/topic/cannot-access-admin-panel-6/#post-4296212) * Additional information: it seems that after disabling the plug-ins the redirect created by the plug-in is still existing. Right, when I used the BETTER WP SECURITY it redirected the /wp-admin to the /admin, now after disabling all the plugs in by changing the folder name, the /wp-admin is still 404 and the /admin still redirects to the supposed –> [http://mysite.net/wp-login.php?mebx335i2n4nycx1j1eqr&redirect_to=/wp-admin/](http://mysite.net/wp-login.php?mebx335i2n4nycx1j1eqr&redirect_to=/wp-admin/). * So meaning the plug-in is still working:? or the redirect it created is just permanent? HELP. * [Dave Naylor](https://wordpress.org/support/users/wpranger/) * (@wpranger) * [12 years, 6 months ago](https://wordpress.org/support/topic/cannot-access-admin-panel-6/#post-4296217) * Check your .htaccess file in the root of your installation. I’m pretty certain BWS adds rules in there. * Thread Starter [bautistarj](https://wordpress.org/support/users/bautistarj/) * (@bautistarj) * [12 years, 6 months ago](https://wordpress.org/support/topic/cannot-access-admin-panel-6/#post-4296221) * Yes, I see some rules set there. What will I do with the .htaacess? * [Dave Naylor](https://wordpress.org/support/users/wpranger/) * (@wpranger) * [12 years, 6 months ago](https://wordpress.org/support/topic/cannot-access-admin-panel-6/#post-4296222) * A default WordPress .htaccess file will look like this: * ``` # BEGIN WordPress RewriteEngine On RewriteBase / RewriteRule ^index\.php$ - [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] # END WordPress ``` * Strip or comment out everything else. Maybe back it up first to .htaccess.bak * Thread Starter [bautistarj](https://wordpress.org/support/users/bautistarj/) * (@bautistarj) * [12 years, 6 months ago](https://wordpress.org/support/topic/cannot-access-admin-panel-6/#post-4296225) * Thanks for that. It worked with the redirect thing, the /admin doesn’t redirect now. * When I try logging to the /wp-admin it redirects me to the 404 page with this redirect link –> [http://mysite.net/wp-login.php?redirect_to=http%3A%2F%2Fmysite.net%2Fwp-admin%2F&reauth=1](http://mysite.net/wp-login.php?redirect_to=http%3A%2F%2Fmysite.net%2Fwp-admin%2F&reauth=1). * So, the problem is still there. The plug-ins are off and the redirect with the Better WP Security is not redirecting anymore. So what could be the issue? * I even tried by going to the /wp-admin.php site but it leads me to a 404 error page. 🙁 * AND WHAT’S WEIRD IS THAT.. * When I use the iOS app of WordPress I can’t refresh my site. I mean, I can’t even update it. And the error message says: * `An error occured while uploading the Post. 500 was returned. Internal Server Error` * Thread Starter [bautistarj](https://wordpress.org/support/users/bautistarj/) * (@bautistarj) * [12 years, 6 months ago](https://wordpress.org/support/topic/cannot-access-admin-panel-6/#post-4296276) * UPDATE: I was able to access the admin account through SAFARI browser. Maybe because I’m already logged-in, the cookie maybe is stored. * EDIT: I suppose it is just a cookie, now I can’t access the site even on the SAFARI browser. * Thread Starter [bautistarj](https://wordpress.org/support/users/bautistarj/) * (@bautistarj) * [12 years, 6 months ago](https://wordpress.org/support/topic/cannot-access-admin-panel-6/#post-4296284) * I’ve seen a guide at: [http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/](http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/), which states that: * Other possible causes of internal server error in WordPress that we know of are: corrupted .htaccess file and PHP memory limit. We have also heard internal server error only showing up when you are trying to access the administrator area while the rest of the site works fine. * My problem is with: trying to access the administrator area while the rest of the site works fine. * I found out the error when I was trying to log-in via the WordPress Application on my iOS App and on my Android App. * Then I tried logging-in via the website, but I can’t see the WP Log-in page. I have no access to my admin panel. * I tried to delete the .htaccess, also by deactivating my plug-ins but nothing works. Hope you could help, thank you! I even tried doing the memory file, but still nothing happened. * [WPyogi](https://wordpress.org/support/users/wpyogi/) * (@wpyogi) * [12 years, 6 months ago](https://wordpress.org/support/topic/cannot-access-admin-panel-6/#post-4296285) * Have you cleared your browser cache and cookies? Or tried another browser? * Have you asked your hosting company how to access the server error logs so you have some info about what’s going on? * Thread Starter [bautistarj](https://wordpress.org/support/users/bautistarj/) * (@bautistarj) * [12 years, 6 months ago](https://wordpress.org/support/topic/cannot-access-admin-panel-6/#post-4296287) * Yes, I’ve cleared my browsers cache and cookies and even tried several browsers. * I’ve contacted my hosting company and they checked the error logs and said everything is working fine. * That’s why I do not know why it says that I have SERVER INTERNAL ERROR, I saw on that guide that if I have Server Internal Error I would not have access to the administration panel, so that is whats happening with me now. * — Please take note that, even on the WordPress Mobile App, I can’t UPDATE it cause it says INTERNAL SERVER ERROR 500. So I guess it does not have any connection with my browser. * [kmessinger](https://wordpress.org/support/users/kmessinger/) * (@kmessinger) * [12 years, 6 months ago](https://wordpress.org/support/topic/cannot-access-admin-panel-6/#post-4296301) * This login works [http://ramrevilla.net/wp-login.php?mebx335i2n4nycx1j1eqr&redirect_to=/wp-admin/](http://ramrevilla.net/wp-login.php?mebx335i2n4nycx1j1eqr&redirect_to=/wp-admin/) * Thread Starter [bautistarj](https://wordpress.org/support/users/bautistarj/) * (@bautistarj) * [12 years, 6 months ago](https://wordpress.org/support/topic/cannot-access-admin-panel-6/#post-4296307) * Hello, kmessinger. That’s weird, it worked with you? Cause whenever I try to access the /admin it redirects me to that one, BUT it gives me a 404. * [workcafe](https://wordpress.org/support/users/workcafe/) * (@workcafe) * [12 years, 1 month ago](https://wordpress.org/support/topic/cannot-access-admin-panel-6/#post-4296450) * I cannot login to my WP site as well: * [http://technocontent.com/wp-admin/](http://technocontent.com/wp-admin/) * I used a Better WP Security as well. Can’t access it now. Any one help? * [Jeffsbesthemp](https://wordpress.org/support/users/jeffsbesthemp/) * (@jeffsbesthemp) * [12 years ago](https://wordpress.org/support/topic/cannot-access-admin-panel-6/#post-4296452) * I’m having that EXACT SAME PROBLEM on all my wordpress sites. Do you think it could be something that was done in the wordpress update? I haven’t upgraded to the new version. Could that be it? Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/cannot-access-admin-panel-6/page/2/?output_format=md) [→](https://wordpress.org/support/topic/cannot-access-admin-panel-6/page/2/?output_format=md) The topic ‘Cannot Access Admin Panel’ is closed to new replies. ## Tags * [admin](https://wordpress.org/support/topic-tag/admin/) * [log-in](https://wordpress.org/support/topic-tag/log-in/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 18 replies * 7 participants * Last reply from: [Jeffsbesthemp](https://wordpress.org/support/users/jeffsbesthemp/) * Last activity: [11 years, 9 months ago](https://wordpress.org/support/topic/cannot-access-admin-panel-6/page/2/#post-4296456) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics