Support » Fixing WordPress » Cannot Access Admin Panel

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  • Can you provide a link to your site?
    What version of WP? Could be File permissions. Could be the URL’s are set correctly in Settings. The problem is Its not finding Import.php.

    Here is the link to my website.

    WP version is 3.0.1

    Thanks in advance for helping.

    It looks like your files are either wrong or some missing or permissions. First compare the files/directories to a distribution.
    Second check permissions. Then we can go from there.

    Might also need to know what’s in your .htaccess.


    I restored every file one by one from a backup that I luckily had.

    It was a lengthy process but mosthly everything looks to be working but I’m not positive because of 2 items:

    Item 1: When I log in using my WordPress admin panel, the WordPress icon at the upper left hand corner has a red X over it. I want to fix this because it may mean that other things are still broken. Do you know how? I don’t know what the picture name is.

    Item 2: I’m using the lightbox 2 plugin and now my slide show does not work. This may mean I’m still missing files?

    Thank you for your thoughts on these 2 items.

    Glad you have the site back up.
    Item 1) If you are in Internet Explorer would think maybe you still have a missing file or permissions. If its not there in another browser, probably it. Otherwise have never heard of a red x from WP. You can Right-click on the X and you should get the name of the file if its an image.

    Item 2) May be missing files still. Just download the plugin and copy/overwrite it all in. Don’t delete it at all. Beyond that check the config and make sure everthing is still there. Lastly make sure your theme’s header.php has “wp_header()” in it.

    Well the site isn’t back after all.

    I wanted to see if I just needed to edit a picture to get the Lightbox going again.

    When I attempted to edit a page in WordPress by selecting the Visual Editor or the HTML tab, neither tab is selectable… and there is just whitespace showing in the editing area. Interestingly enough though, if I double click within the editing area, it appears to select a line of code that is invisible otherwise.

    So I guess my WordPress interface isn’t working? Any ideas?

    Thank you,

    Moderator James Huff


    Volunteer Moderator 🚀

    Try resetting your plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename everything except the /twentyten/ directory. This will force the Twenty Ten theme to activate and hopefully rule-out a theme-specific issue (theme functions can sometimes interfere with the admin panel).

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