Title: Cannot Access Admin – 403 Forbidden
Last modified: September 3, 2021

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# Cannot Access Admin – 403 Forbidden

 *  Resolved [petfresh](https://wordpress.org/support/users/petfresh/)
 * (@petfresh)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/cannot-access-admin-403-forbidden/)
 * Hi,
 * I cannot access the Admin Portal. The following error displays:
 * 403 Forbidden
    nginx

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [mattmary](https://wordpress.org/support/users/mattmary/)
 * (@mattmary)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/cannot-access-admin-403-forbidden/#post-14840747)
 * hi [@petfresh](https://wordpress.org/support/users/petfresh/)
 * Sorry to hear that you encounter some issues with our plugin.
    It looks like 
   a server configuration error? Any chances you share with us your ngnix configuration
   file? Does the webserver user has the right to browse the app folder? Kind regards
 * Mat
 *  Thread Starter [petfresh](https://wordpress.org/support/users/petfresh/)
 * (@petfresh)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/cannot-access-admin-403-forbidden/#post-14841466)
 * Issue found and corrected.
 * The Portal couldn’t be accessed due to the following option being disabled by
   default on Cloudways
 * -> DIRECT PHP FILES ACCESS
 * This can be corrected by visiting the following path: Servers > Applications (
   Select Application) > General > Right hand Side (DIRECT PHP FILES ACCESS) > SET
   TO ACTIVE (TRUE).
    -  This reply was modified 4 years, 11 months ago by [petfresh](https://wordpress.org/support/users/petfresh/).
 *  [mattmary](https://wordpress.org/support/users/mattmary/)
 * (@mattmary)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/cannot-access-admin-403-forbidden/#post-14843961)
 * hi [@petfresh](https://wordpress.org/support/users/petfresh/)
 * thanks for sharing your solution.
    And enjoy data analytics.
 * Mat

Viewing 3 replies - 1 through 3 (of 3 total)

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## Tags

 * [403 Forbidden](https://wordpress.org/support/topic-tag/403-forbidden/)
 * [cloudways](https://wordpress.org/support/topic-tag/cloudways/)
 * [nginx](https://wordpress.org/support/topic-tag/nginx/)

 * 3 replies
 * 2 participants
 * Last reply from: [mattmary](https://wordpress.org/support/users/mattmary/)
 * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/cannot-access-admin-403-forbidden/#post-14843961)
 * Status: resolved