Support » Fixing WordPress » Cannot upload *any* file after 4.9.4 upgrade

  • Hi,

    I cannot upload any file in the library after upgrade to 4.9.4. I get the following error (here in french)

    «  » n’a pas pu être téléversé.
    Le fichier est vide. Veuillez téléverser quelque chose de plus substantiel.

    which is in english:

    " " can't be uploaded
    The file is empty. Please feed with a more substential file.

    Any idea ?

    Thanks a lot

    • This topic was modified 1 year, 4 months ago by  termel.
    • This topic was modified 1 year, 4 months ago by  termel.
Viewing 10 replies - 1 through 10 (of 10 total)
  • Have you asked your hosts to check the max_file_size settings in your server’s php.ini file?

    Here is my php.ini

    ; Whether to allow HTTP file uploads.
    ; http://php.net/file-uploads
    file_uploads = On
    
    ; Temporary directory for HTTP uploaded files (will use system default if not
    ; specified).
    ; http://php.net/upload-tmp-dir
    ;upload_tmp_dir =
    
    ; Maximum allowed size for uploaded files.
    ; http://php.net/upload-max-filesize
    upload_max_filesize = 128M
    upload_max_size = 64M
    #post_max_size = 64M
    #upload_max_filesize = 64M
    ; Maximum number of files that can be uploaded via a single request
    max_file_uploads = 50 

    I tried uncomment line:

    post_max_size = 64M

    but no more success.

    Why are these configured to different file sizes?

    upload_max_filesize = 128M
    upload_max_size = 64M

    Try increasing upload_max_size to 128M

    How large are the files you are trying to upload?

    Have you asked your hosts for assistance? They could still be blocking the uploads at their end.

    I thy to upload different file sizes from a few kB to a few MB.
    No more success with :

    upload_max_filesize = 128M
    upload_max_size = 128M

    I actually host myself on a dedicated server.
    Maybe a recent apache update changed something?

    • This reply was modified 1 year, 4 months ago by  termel.

    It does sound like there’s a problem on the server rather than in WordPress but I’d have thought that a released apache update would be pretty sound. That said, it could be that the upgrade wasn’t 100% successful. Can you rollback to the previous apache version?

    • This reply was modified 1 year, 4 months ago by  esmi.

    Thanks @esmi, but i would like to understand what is happening.
    I have actually 2 php.ini files inside my /etc/php/7.0/apache2/ folder

    -rw-r--r-- 1 root root 69373 févr. 28 16:22 php.ini
    -rw-r--r-- 1 root root 71021 févr. 28 16:25 php.ini.ucf-dist

    It seems the second overrides the first, as when i change values in it i can see the maximum upload size change in WP media upload admin panel….

    Although WP indicates a max upload file size of 15 MB, which is not what is set in both files (64M), can a third config file be overriding this ?

    can a third config file be overriding this

    Short answer: yes

    Longer answer: WordPress itself doesn’t impose any file size limits. It uses the limits set by the server’s configuration.

    Can you imagine which file could override this ?

Viewing 10 replies - 1 through 10 (of 10 total)
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