Support » Plugin: WCFM - Direct PayPal Pay for WooCommerce Multivendor Marketplace » Cancelled Paypal payment – no later jump with “pay now” possible

  • deindorfleben

    (@deindorfleben)


    Hi there,

    We are using WCFM Direct PayPal Pay – thank you for this great plugin.

    Currently we are facing one issue: Customer buy a product and select payment method paypal. Then they are forwarded directly to Paypal, but go back because they do want to pay later.

    Then the go into their user account and have the possibility to use the button “pay now”. With this button they jump to the screen for selecting payment methods, but “PayPal” is not choosable in this screen. Therefore customer could not be forwarded to paypal any more if he wants to pay later on.

    If I deactivate Plugin WCFM Direct Paypal Pay, the payment method Paypal is selectable in that screen. Could you please assist how to solve? Issue is very important for us becaue paypal method is used very often.

    Thank you in advance
    Christian

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WC Lovers

    (@wclovers)

    Then the go into their user account and have the possibility to use the button “pay now”. With this button they jump to the screen for selecting payment methods,

    – Kindly show me a screenshot for this screen. Also show me a screenshot where you have this “Pay now” button.

    Thread Starter deindorfleben

    (@deindorfleben)

    Hi,

    of course, “Pay now” button e.g. in my account -> orders view:
    https://snipboard.io/nQVULK.jpg

    If you click onto this button you jump to the screen for selecting payment methods, but “PayPal” is not choosable in this screen. Therefore customer could not be forwarded to paypal any more if he wants to pay later on:
    https://snipboard.io/K8s1Im.jpg

    If I deactivate your plugin, Paypal is choosable:
    https://snipboard.io/ey7hYp.jpg

    Thank you for your help!
    Christian

    Thread Starter deindorfleben

    (@deindorfleben)

    Hi there,
    Any update on this issue? This issue is causing trouble for some of our customers not able to Pay with Paypal later on. Hoping to get your solution at the soonest.
    Thank you for your help.
    Christian

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Cancelled Paypal payment – no later jump with “pay now” possible’ is closed to new replies.