Hello there!
In the notification Message field, you can insert this Twig Code Template to send the recipient the unique URL to reschedule/cancel an appointment.
{{Appointment.public_edit_url }}
Natalie G
Thread Starter
akhilz
(@akhilz)
hi natalie
{{Appointment.public_edit_url }}
is for the insertion in notification template which is sent via the plugin. what i need is a url that i can paste in the follow up emails. is it possible?
thanks for the help.
Hello @akhilz
There is no consistent single link you can give to customers. Each cancelation/rescheduling link is unique to the customer and their appointment and therefore generated by the plugin.
That notification template I mentioned can be used in all the email notification messages from Simply Schedule Appointments.
Follow-up emails are supported only in SSA Professional Edition, please email us at support@simplyscheduleappointments.com for more information on that.
Another option is to use the Upcoming Appointments module in our supported page builders, this will let your logged-in users view their cancellation links for all their booked appointments.
Hope that helps!
Natalie G
Let SSA send you a confirmation mail with the cancellation link too when somebody makes a booking. So you can copy it later for your reminder mail.