Canceled subscriptions should remain active until end of the period(Not working)

  • Resolved shadabwebnotic123

    (@shadabwebnotic123)


    1 year, 12 months ago

    when user canceled subscriptions, then plan has been removed(screenshot: https://prnt.sc/lzH_t8P5RwvN ), this is not good.
    All the setting are set(screenshot: https://prnt.sc/QYwgBDIVma6T), but not working when user cancel subscription, i think this condition run when user have save card, if admin again extend period days, then in this condition again cancel subscription then we got expiration date( screenshot: https://prnt.sc/IW4LZnjbPcTc ).

    I want to plan should remain active until end of the period, when user cancel.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Ankur Chotai

    (@reputeinfosystems)

    1 year, 11 months ago

    Hello,

    I have checked the provided link at your site and found that you are using the ARMember pro plugin so support for ARMember pro plugin, kindly open a support ticket from https://support.arpluginshop.com and after that, the ARMember pro plugin support staff will assist you further.

    Thanks,

Viewing 1 replies (of 1 total)
  • The topic ‘Canceled subscriptions should remain active until end of the period(Not working)’ is closed to new replies.