Title: Cancel upgrade
Last modified: August 20, 2016

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# Cancel upgrade

 *  [alderalder](https://wordpress.org/support/users/alderalder/)
 * (@alderalder)
 * [13 years, 7 months ago](https://wordpress.org/support/topic/cancel-upgrade/)
 * I have been trying to figure out how to build a website. I have transferred from
   host to host and had been wanting to use WordPress but realized it isn’t very
   user friendly. I did a paid upgrade for $13 for domain mapping and now i don’t
   want my domain mapped to wordpress anymore because i am converting my domain 
   over to wix.com. How do i contact support and/or cancel this on my oen?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [13 years, 7 months ago](https://wordpress.org/support/topic/cancel-upgrade/#post-3073658)
 * You need to contact the folks over at wordpress.**com**. There’s nothing we can
   do for you here.
 *  Thread Starter [alderalder](https://wordpress.org/support/users/alderalder/)
 * (@alderalder)
 * [13 years, 7 months ago](https://wordpress.org/support/topic/cancel-upgrade/#post-3073676)
 * That was my original plan of contacting them but they say they only have a team
   of 10 answering thousands of e-mails per day so they have shut down support for
   the time being. I was just seeing if anyone knew the support e-mail or a way 
   to get in contact with them.
    [http://en.support.wordpress.com/contact/](http://en.support.wordpress.com/contact/)
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [13 years, 7 months ago](https://wordpress.org/support/topic/cancel-upgrade/#post-3073678)
 * There’s nothing we can do for you here.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Cancel upgrade’ is closed to new replies.

## Tags

 * [cancellation](https://wordpress.org/support/topic-tag/cancellation/)
 * [domain mapping](https://wordpress.org/support/topic-tag/domain-mapping/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [esmi](https://wordpress.org/support/users/esmi/)
 * Last activity: [13 years, 7 months ago](https://wordpress.org/support/topic/cancel-upgrade/#post-3073678)
 * Status: not resolved

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