Cancel Subscription Button

  • Resolved R B

    (@ram2013)


    2 years, 10 months ago

    How do I remove the red “Cancel Subscription” button from the “Manage subscription” page ?
    Please let me know which file and directory to modify in order to remove the button because I don’t want the clients to cancel the subscription just like that and would like to have a hand on that.

    Many thanks in advance for your reply

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter R B

    (@ram2013)

    2 years, 10 months ago

    I have managed to remove the button but I have some serious question before engaging with the purchase of your plugin:

    I have set up test subscriptions that “items” and ticked the “Charge customers a recurring amount for this item” to every 1 day.
    I was expecting it to generate an invoice for the customer everyday but instead, it is generating a new subscription everyday which are linked to the same invoice that was already paid.

    My questions:

    1- How does a customer access and print his/her individual invoices that are paid on a regular basis?

    2- How does the payment gets processed? because there was nothing on the Stripe side indication a new payment was made with subscription!

    Plugin Contributor Brian Mutende

    (@picocodes)

    2 years, 10 months ago

    That should not be happening. Kindly open a support request here https://wpgetpaid.com/support/.

Viewing 2 replies - 1 through 2 (of 2 total)
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