Cancel order instead of trash

  • Resolved thomas238

    (@thomas238)


    1 year, 11 months ago

    Hi, Is it possible to change the status of the order after combining to cancelled instead of trash?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Fahad Mahmood

    (@fahadmahmood)

    1 year, 11 months ago

    There is an option you select the order status for parent orders which are used to merge, please check again.

    Thread Starter thomas238

    (@thomas238)

    1 year, 11 months ago

    Is this also in the free version?
    In general settings I can only change the combined order status

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    1 year, 11 months ago

    It was recently added in pro version, earlier it was a missing feature of this plugin, you are right.

    Thread Starter thomas238

    (@thomas238)

    1 year, 11 months ago

    Thank you! So if I change to pro it will appear in general settings?

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    1 year, 11 months ago

    I can add it for you in general settings as well, but for now it is available in automation tab. Check it and let me know.

    Thread Starter thomas238

    (@thomas238)

    1 year, 11 months ago

    Hi Fahad. I have purchased and Installed the premium version. I found the settings.

    However, my automation is not working correctly. Is there any way you can take a look?

    Should the automatic combining be instant? (EDIT: After 20 minutes the orders have not combined)

    Should I turn on: “Meta keys from selected orders?”

    • This reply was modified 1 year, 11 months ago by thomas238.
    • This reply was modified 1 year, 11 months ago by thomas238.
    • This reply was modified 1 year, 11 months ago by thomas238.
    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    1 year, 11 months ago

    @thomas238 I can surely help you, due to some technical issues my reply couldn’t appear for you although I replied exactly after 8 minutes when you asked for help here. Anyways, please check your inbox for the Google meeting link, I am available for support.

Viewing 7 replies - 1 through 7 (of 7 total)
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