Support » Plugin: WC Cancel Order » Cancel Button is not shown

  • Resolved benhartwich



    I´m using the free theme OceanWP and at my account page I cannot find any cancel button, where the orders are displayed.

    Is this cancel button only showed on not completed orders?

    How can I debug further?

    Thanks and regards,

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  • benhartwich


    Ah it seems, that only specific user roles can view this button. Can I change this with the Pro plugin version?

    Plugin Author jodhavishalsingh


    Hi, Cancel button has nothing to do with User roles, it should available on order list at my account order page if order have ‘on-hold’, ‘pending’ or ‘processing’ status.

    But in pro version there are other options and settings available to manage Cancel button. you can see available options here.


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