Support » Plugin: WC Cancel Order » Cancel Button is not shown

  • Resolved benhartwich

    (@yoursql719)


    Hi,

    I´m using the free theme OceanWP and at my account page I cannot find any cancel button, where the orders are displayed.

    Is this cancel button only showed on not completed orders?

    How can I debug further?

    Thanks and regards,

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  • benhartwich

    (@yoursql719)

    Ah it seems, that only specific user roles can view this button. Can I change this with the Pro plugin version?

    Plugin Author jodhavishalsingh

    (@jodhavishalsingh)

    Hi, Cancel button has nothing to do with User roles, it should available on order list at my account order page if order have ‘on-hold’, ‘pending’ or ‘processing’ status.

    But in pro version there are other options and settings available to manage Cancel button. you can see available options here.
    Screenshot

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
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