Support » Plugins » CanaryComment issue…

  • When someone sends a comment to the form, The image stays their forever and forever but the comment already exists in the database once they submit it and the image never disappears. WHen they refresh, they see the comment. Does anybody know why it stays their and doesnt go away?

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  • Are you talking about the gravatar image? Or the view on the screen?

    Are you saying that when someone hits submit, it takes forever for the page to reload or it never does? The comment then goes into the database but the user still sees the comment form?

    If you can be more specific with what you are asking, we can give you specific help. Thanks.

    I have the same issue that chode. On Firefox after hit sumbit the comment text form gets gray, like it should be, but it stays there, never reachs a ‘succesful’ point. If you reload the page the new comment appears but the text area is still fill with the latest comment text.
    On IE it shows up the yellow icon of JS error, it says something regarding ‘all_comments’. it could be this line:

    var all_comments = document.getElementById(“all_comments”);

    Any ideas how to fix it?

Viewing 2 replies - 1 through 2 (of 2 total)
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