WooCommerce - excelling eCommerce
Can you, Woo guys launch actual support forum? (9 posts)

  1. gesman
    Posted 2 years ago #

    Really. This forum is a joke.
    You cannot even search it.
    You're driving the most sophisticated and powerful wordpress ecommerce platform - it's about time to launch a decent support forum.
    Make it VB-powered of SMF-powered, but it's a about time.


  2. Martin
    Posted 2 years ago #

    Tend to agree that the manner in which forums are laid out in WP doesn't lend itself to plugins with a lot of activity.
    It's just one long stream and Search produces even more rubbish that wastes a lot of time in finding value.

    There's a particular issue I have with my theme and variations and there's similar threads scattered all over the place on it.

    Would be great to better silo issues in some way.

  3. bheadrick
    Posted 2 years ago #

    woothemes does have a dedicated support forum. you just have to pay a crap ton of money to use it.

  4. gesman
    Posted 2 years ago #

    Does this dedicated forum has dedicated "woocommerce" subforum?

  5. GetResponsive
    Posted 2 years ago #

    no, is it linked into this forum it seems. Can someone from Woo team pls react on this. I find it very difficult to find support.

  6. gesman
    Posted 2 years ago #

    I wouldn't mind to buy something to get access to dedicated forum.
    After all support takes time and effort, no problem with that.

  7. Preeminent
    Posted 2 years ago #

    I too agree that support takes a lot of time. I would gladly pay for better help. I cannot find any link to the premium support if they offer it. I only find their help section powered by UserVoice, I think it is.

  8. Christopher Anderton
    Posted 2 years ago #

    For some reason they was getting rid of the forums (i'm a paying member) an replaced them with tickets.

    A really bad move i think.

  9. subrisi
    Posted 2 years ago #

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