Can we force progressbar directly via Cron ?

  • Resolved bing4

    (@bing4)


    1 year, 1 month ago

    Hello.

    There is No progress in progressbar even after 6 hours, after order was completed.

    Cache for this page was purged.

    Additionally this page was added to exceptions in Cache plugin (Seraphinite) .

    Can we force progressbar directly via Cron ? Or can we make cheat for progressbar on product page as we can make it with shortcode ?

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter bing4

    (@bing4)

    1 year, 1 month ago

    Also it might be useful to know :

    wc-status shows : Daily Cron: Not scheduled

    But I`ve made */4 minutes ***** for Cron via CPanel. And it works.

    Woocommerce version 7.9.0, because of some custom code configurations.

    Checkout works fine, but only progressbar has no activities.

    Plugin Author Jonas

    (@flinnn)

    1 year, 1 month ago

    Hi bing4,

    thanks for reaching out.
    So the progress bar stays at $0 forever, right? Or does it just not update in a timely manner?

    Best,
    Jonas

    Thread Starter bing4

    (@bing4)

    1 year, 1 month ago

    Yes, the progress bar stays at $0 forever.

    Plugin Author Jonas

    (@flinnn)

    1 year, 1 month ago

    Ok, so it seems like the issue is less that the progress bar is not updating and more that the calculation of the revenue is not working as expected. I suspect that your outdated WooCommerce version (and therefore outdated WooCommerce database structure) might have something to do with this. Do you use the high performance order storage?
    Could you please also send me the WooCommerce status report so I can investigate?

    Best,
    Jonas

    Thread Starter bing4

    (@bing4)

    1 year, 1 month ago

    There is no high performance order storage in Woocommerce version 7.9.0.

    Ok, Can I send you the WooCommerce status report via E-mail privately ?

    Plugin Author Jonas

    (@flinnn)

    1 year, 1 month ago

    Yes, sure: https://www.wc-donation.com/documentation/support/contact/

    Adam

    (@awnm)

    11 months, 4 weeks ago

    Hi, I am having the same problem with progress bar – it displays 0 constantly even with manually clearing cache in plugin settings. Leaderboard works fine.

    Using newest Elementor PRO page builder on newest WP and WOO, and unfortunately I needed to use the snipped that disables doubled donations checks (otherwise donation form did not work on single product template).

    Have you guys found a solution to this yet? Or @flinnn can you help me out with the issue (what should I provide for you?)

    Plugin Author Jonas

    (@flinnn)

    11 months, 4 weeks ago

    Hi Adam,

    I’ve added this documentation article that outlines some common reasons: https://www.wc-donation.com/documentation/troubleshooting/how-to-fix-the-donation-progress-bar-stuck-at-0/
    Can you please check if you have WooCommerce Analytics enabled?

    Best,
    Jonas

    Adam

    (@awnm)

    11 months, 4 weeks ago

    Thank you Jonas, I made it work.

    I was using ‘Disable bloat for Woocommerce’ plugin, which turnes off Analitycs.

    I think it will be useful to inform users in “getting started” section in your knowledge base not to install any plugins that disables analitics or optimize Woocommerce performance. I am saying this because after deactivating plugin I needed to use Woo tools to clear all the cache, then import historical data to analitics, etc.

    Thanks again for the solution and great work on the plugin.

Viewing 9 replies - 1 through 9 (of 9 total)

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