Can only log in once

  • tracynsa

    (@tracynsa)


    6 years, 6 months ago

    This seems to be a theme on here – whether I manually created the user or they register themselves, they’re only able to log into the site once. Once you log out and try to log back in it does not redirect you to the correct page. I keep getting this message asking me to “Log In” but I’m already logged in. I have tried everything… troubleshooting, clearing my cache, trying different browsers… I will be deactivating this plugin today to avoid the complaints we’ll be getting from customers.

    The only reason you got 2 stars was for the ease of set up – THIS PLUGIN HAS ERRORS AND DOES NOT DO AS IT SAYS. Being free is great but it’s a huge headache.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    6 years, 6 months ago

    Hi, sorry to hear you had issues with this plugin. I would like to help you troubleshoot your issue. Can you create a support thread.

    Thank you

    Thread Starter tracynsa

    (@tracynsa)

    6 years, 6 months ago

    I did troubleshoot it, I spent hours trying to fix it. Not worth the headache. I do not recommend this plugin to anyone. I ended up going with Paid Member Subscriptions, we’ll see if it works better than Simple.

    Plugin Author wp.insider

    (@wpinsider-1)

    6 years, 6 months ago

    It usually happens if you have a setup issue on the site where the login session is not being recognized correctly. A common reason is if you are mixing http and https (like redirecting the user to a HTTPS url after they logged in from a http page).

Viewing 3 replies - 1 through 3 (of 3 total)
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