• TitoZ

    (@titoz)


    Greetings, the plugin The Post Grid is working fine on our home page, but it we try to update the plugin beyond version 2.3.6.6 the layout of the home page breaks without providing any console errors. Please advise.

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author RadiusTheme

    (@techlabpro1)

    Hello,

    Thanks for using our plugin. I visited your home page look like it is ok https://tinyurl.com/yz4z7nco

    Thread Starter TitoZ

    (@titoz)

    Hi there, sorry about the confusion. The live site https://www.zumatours.net is using version 2.3.6.6 of the plugin and it works fine.

    I cloned the live site and updated the plugin to version 3.0.5 so that you can see how the plugin breaks the layout on the home page and displays a weird version of the post grid on top of a correct version shown below. There are also issues with some FontAwesome icons not displaying.

    Please check this version:

    https://wordpress-323294-2248706.cloudwaysapps.com

    Note that there are no console errors shown on my browser. Please let me know if you would like admin access to the clone site.

    Plugin Author RadiusTheme

    (@techlabpro1)

    Hello,

    For icons, most of the themes now use fontawesome 5 so last month we updated fontawesome 5 for this icons conflict. If 2/3 icons then by custom CSS we can fix that.

    For padding you already have this CSS just add a !important

    rt-tpg-container .layout1 .rt-holder .rt-detail {
        padding: 15px!important;
    }

    I see some of posts don’t have content and image so the height issue. We will apply CSS height in next version.

    Thanks

    Thread Starter TitoZ

    (@titoz)

    Hi there, please take another look at the clone site:

    https://wordpress-323294-2248706.cloudwaysapps.com

    The second icon from left to right is missing, the one over the text “Fast Water Taxi”.

    Below is a set of post grid items which have the wrong featured images (or none), and no excerpt.

    If you keep scrolling down, you will see a SECOND instance of the post grid, this one with the correct images and excerpts as the plugin is configured to display this grid.

    I don’t think this is a CSS-only problem, and again it only happens if I upgrade the plugin beyond version 2.3.6.6. Please advise and thank you for your help with this.

    Thread Starter TitoZ

    (@titoz)

    I fixed the FontAwesome icon issue by adding this custom CSS:

    .fa {
    font-family: FontAwesome !important;
    }

    This overrides The Post Grid call to use FontAwesome 5 instead of the theme’s native FontAwesome 4.7.

    The issue with the broken post grid still persists, though. Please advise.

    Plugin Author RadiusTheme

    (@techlabpro1)

    Hello,

    You can write this custom CSS now we will remove height in the next version

    
    .rt-tpg-container .layout1 .rt-holder .rt-detail {
        padding: 15px!important;
    }
    .home .rt-tpg-container .rt-equal-height {
    height: auto !important;
    }

    Thanks

    Thread Starter TitoZ

    (@titoz)

    Greetings, I added the CSS you suggested but I still see an incorrect instance of The Post Grid on the home page of the clone site:

    https://wordpress-323294-2248706.cloudwaysapps.com

    Here is another example of The Post Grid on the same website where the plugin is rendered incorrectly:

    https://wordpress-323294-2248706.cloudwaysapps.com/transfers-and-shuttles/

    The second example oddly appears to include posts from the home page grid, which it should not since the posts are in different categories.

    Please advise.

    Plugin Author RadiusTheme

    (@techlabpro1)

    When i visited your site, i saw only one ShortCode in home page that’s why i gave this CSS to fix in the home page and we have plan to remove this equal height issue for all grid in next version. If you want to use a different height for all shortcode like home page please, add this code in

    Appearance->Customize->Additional CSS

    .rt-tpg-container .rt-equal-height {
    height: auto !important;
    }

    In the next version, we will fix this issue.

    Thread Starter TitoZ

    (@titoz)

    Hi there, it appears you are not seeing what the problem is. Here is a screenshot of the clone site displaying the Post Grid incorrectly:

    https://zumatours.net//zt-the-post-grid-01.png

    Here is a screenshot of the Post Grid displaying a second instance (which is rendering correctly) under the incorrect instance of the grid:

    https://zumatours.net//zt-the-post-grid-02.png

    The issue is not related to the equal height CSS. It appears the plugin is rendering the post query incorrectly, then rendering the grid correctly right below.

    If you need admin access to the clone site please let us know.

    Thread Starter TitoZ

    (@titoz)

    By the way, this is the clone site the shows the problem:

    https://wordpress-323294-2248706.cloudwaysapps.com/

    Plugin Author RadiusTheme

    (@techlabpro1)

    Hello,

    I think issue is fixed I am making this topic resolved. If need create a new topic.

    Thanks

    Thread Starter TitoZ

    (@titoz)

    Hi there, the issue is not fixed. Please take another look at problem:

    https://wordpress-323294-2248706.cloudwaysapps.com/

    Plugin Author RadiusTheme

    (@techlabpro1)

    Hello,

    Please update the latest version then compare the shortcode generator query settings. If query settings same then it should not get different data. If we can check then can figure the issues. If possible create a ticket on our website with query settings.

    Thanks

Viewing 13 replies - 1 through 13 (of 13 total)

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