Title: Can not update plugins
Last modified: September 7, 2026

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# Can not update plugins

 *  [nanny7](https://wordpress.org/support/users/nanny7/)
 * (@nanny7)
 * [1 week, 4 days ago](https://wordpress.org/support/topic/can-not-update-plugins-3/)
 * The update process is starting. This process may take a while on some hosts, 
   so please be patient.
 * Enabling Maintenance mode… Updating Plugin Gravity Forms (1/2)
 * Downloading update from [https://s3.dualstack.us-east-1.amazonaws.com/gravityforms/releases/gravityforms_3.1.1.zip?AWSAccessKeyId=AKIA5U3GBHC5Q2TM5N7H&Expires=1788870140&Signature=hqVvr%2F3OxeNoHrvxzaAj2rmlXJ8%3D…](https://s3.dualstack.us-east-1.amazonaws.com/gravityforms/releases/gravityforms_3.1.1.zip?AWSAccessKeyId=AKIA5U3GBHC5Q2TM5N7H&Expires=1788870140&Signature=hqVvr%2F3OxeNoHrvxzaAj2rmlXJ8%3D…)
   
   Unpacking the update…Installing the latest version…Plugin update failed.
 * An error occurred while updating Gravity Forms: **Could not create the upgrade-
   temp-backup directory.**Updating Plugin Widgets for Google Reviews (2/2)
 * Downloading update from [https://downloads.wordpress.org/plugin/wp-reviews-plugin-for-google.14.1.zip…](https://downloads.wordpress.org/plugin/wp-reviews-plugin-for-google.14.1.zip…)
   
   Unpacking the update…Installing the latest version…Plugin update failed.
 * An error occurred while updating Widgets for Google Reviews: **Could not create
   the upgrade-temp-backup directory.**
 * Disabling Maintenance mode…

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Thread Starter [nanny7](https://wordpress.org/support/users/nanny7/)
 * (@nanny7)
 * [1 week, 4 days ago](https://wordpress.org/support/topic/can-not-update-plugins-3/#post-19013090)
 *     ```wp-block-code
       I also can not find this in the database but it keeps saying it is in there: Flagged PatternTable NameTable ColumnRecord IDActionsStatusspam:cialiswp_optionsoption_value54514
       ```
   
 *  Plugin Support [Jarrett Gucci](https://wordpress.org/support/users/jgucci/)
 * (@jgucci)
 * [1 week, 3 days ago](https://wordpress.org/support/topic/can-not-update-plugins-3/#post-19013586)
 * Hello nanny7
 * You will not be able to complete software updates on your website while the site
   lock is locked. You should unlock everything before you complete update. You 
   can read more about this at [https://plugin.wpsitelockdown.com/](https://plugin.wpsitelockdown.com/)
 * As far as the database you should log into phpmyadmin and search for the term“
   cialis” to find the option that contains this term. In some cases this might 
   just be a term used by a spam catching plugin and could be a false positive and
   you can leave it as is.
 *  Thread Starter [nanny7](https://wordpress.org/support/users/nanny7/)
 * (@nanny7)
 * [1 week, 3 days ago](https://wordpress.org/support/topic/can-not-update-plugins-3/#post-19013877)
 * Hi thanks yes I unlocked the wp content and didn’t work until I refreshed the
   page a few times. I am worried about the spam that it says in the database that
   I can’t find. It is a site that has translations for Chinese. It uses WPML and
   that is the item in the database, so what to do???
   Thanks
 *  Plugin Support [Jarrett Gucci](https://wordpress.org/support/users/jgucci/)
 * (@jgucci)
 * [1 week, 3 days ago](https://wordpress.org/support/topic/can-not-update-plugins-3/#post-19013878)
 * Please log in to phpMyAdmin and search the database for the term “cialis” to 
   identify the option or entry that contains it.
 * Please note that, in some cases, this term may be associated with a spam-filtering
   or security plugin and could therefore be a false positive. If you confirm that
   the entry is legitimate and related to such a plugin, you can leave it unchanged.
 * If you are unable to find the term anywhere in the database, then it does not
   appear to exist in the database and no further action is needed.
 *  Thread Starter [nanny7](https://wordpress.org/support/users/nanny7/)
 * (@nanny7)
 * [1 week, 3 days ago](https://wordpress.org/support/topic/can-not-update-plugins-3/#post-19013879)
 * OK thanks, so I will check once again a there was a compromise and someone rolled
   the site over to a new database of which I removed as it was not used anymore
   and same for the duplicated site etc. I could not find it in the database in 
   the phpmyadmin search though google search still flags something. If I can’t 
   find it the database, do I leave it saying that it is flagged forever? If not
   how to remove? 
   Thanks.
 *  Plugin Support [Jarrett Gucci](https://wordpress.org/support/users/jgucci/)
 * (@jgucci)
 * [1 week, 3 days ago](https://wordpress.org/support/topic/can-not-update-plugins-3/#post-19013880)
 * There is an option to ignore the flag if it is not malicious.

Viewing 6 replies - 1 through 6 (of 6 total)

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 * 6 replies
 * 2 participants
 * Last reply from: [Jarrett Gucci](https://wordpress.org/support/users/jgucci/)
 * Last activity: [1 week, 3 days ago](https://wordpress.org/support/topic/can-not-update-plugins-3/#post-19013880)
 * Status: not resolved