There is no Admin appearing in the dropdown menu of the plugin, therefore I cannot select one to block from accessing the editors, therefore I cannot properly use the plugin.
Please get back to let me how to solve this. Thank you!
do the developers of WordPress Editor Lock @ WisdmLabs check the WordPress support on this plugin?
I would very much appreciate a reply on my enquiry.
Extremely sorry for replying late. Can you please tell me if your website has more than 1 Administrator because the code will show all site administrators in the dropdown list except the one who is logged in.
Therefore the logged in user can not apply restriction on his/her own account but can apply restrictions on other Administrator accounts.
Hi, thanks for your reply.
My site has currently two admins (and two subscribers – which irrelevant to your plugin settings).
When I’m logged in as admin I cannot find the other admin under the editor lock plugin drop down menu, so that I can select the profile and click on “submit” to prevent the other admin from editing.
Please advise. Thank you.
Thank you for the detailed explaination.
May I know if your other admin is the one who installed WordPress on your website?
If so, then you won’t be able to block him/her because we have prevented blocking of the Administrator who installs WordPress on website. We have blocked it because generally Administrator who installs the WordPress is main Administrator of that website and hence the other Administrators should not be able to block him. And by doing so we are also preserving at least one user who will always have access to Edit Lock Settings and all theme/plugin editors.
Suppose there is one Admin A who blocks the Admin B (who installed WordPress) and now if Admin A’s account is removed from the website, then after that Admin B will never ever have access to editors and he can’t even unlock himself. To avoid these kind of situations we are preventing blocking of that Administrator.
What we would suggest is if you want to block that Administrator, then change the password of his account.(so he won’t have access to that admin account). Then create a new administrator account for him and block Editor access for that account. Editor Lock will recognize the newly created account and will also allow you to block that admin account because that admin won’t be the one who installed WordPress.
Hallo and thanks for following up on this. I very much understand the point in how the plugin works and it does make sense all the way.
I’ve added a new admin though (that’s the third one) and I’m still not able to block him from editing – unless he MUST login at least ONCE for the plugin to “see him”. Although that wouldn’t be right to happen.
Thank you for your reply.
We just tested it again on server and we found that after adding a new user from Dashboard, it becomes available in Editor Lock’s Page. Unfortunately, we are not able to reproduce your issue on our side and hence not able to give you the solution what needs to be done, however, if you are comfortable then we can check what is the issue your site. We are trying our best to help you.
If you don’t have problem with this, then kindly contact us on info(at)wisdmlabs.com
Hi and thanks for offering to have a look at this. I’ll get back to you asap as we’re quite busy with other areas of the site currently
Hi, You are most welcome.
We will definitely help you whenever you will need our help. Thank you for using our plugin. Take Care.
Hi. I have the same problem with this plugin.
How did you solve it?
I tried creating new admin users before and after plugin activation. I tried login in and out with all admin users. But I cannot see any admin user in the selector for blocking.
Can you help me?
- The topic ‘Can not see any Admin to block from accessing the editors’ is closed to new replies.