Support » Plugin: Lana Downloads Manager » Can not save settings

  • Resolved oskars

    (@oskars)


    Hi,

    i can not save the settings. Every time i want to save the changes the old settings are restored.
    Otherwise it would be my prevered plugin.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Lana Codes

    (@lanacodes)

    Hi,

    Which version do you use? Please update to the latest version.

    I tested it and it works without any problems.
    Please try to disable all other plugins and then save it. Other plugins may cause problems with your operation.

    Sincerely,
    Lana Codes

    All other plugins are disabled.
    I tried it on two websites (live, local dev), same problem.
    It was the latest version of the WP repository.

    Problem with 1.1.8 also on 1.1.7 but not with 1.1.6

    Plugin Author Lana Codes

    (@lanacodes)

    This is very strange. Are you sure version 1.1.6 works well? There is no change in version 1.1.6 that is related to “save”.

    If you can send WordPress access to your site then I can check it.
    My email address is: info@lana.codes
    Or if you can send a full backup of your website (db and files). Because then I can test it.

    If you can not send access, please try these:

    • Try to change and save a post. (because this is default, this is handled by wordpress core)
    • Try to change and save a download title. (because this is default, this is handled by wordpress core)
    • Try to change and save a download description. (because this is default, this is handled by wordpress core)
    • Try to change and save a download file url. (because it’s meta, this is handled by the plugin)
    • Try to change the download category.
    • Try to Quick Edit download title and category in list view.
    • What is the user’s role? Administrator?

    And one more:
    Go to Downloads > Settings, change Public to Enabled, save, after then change Public to Disabled and save.

    Sincerely,
    Lana Codes

    Tried every thing, all fine.
    Yes, Admin on all sites.
    Tried also on a third site, all the same.
    In some hours you´ll get an email for a backup.

    Plugin Author Lana Codes

    (@lanacodes)

    Thanks, I’m waiting for the backup.

    I asked many different questions, but “Try to change and save the download {something} …”, one of them is not okay because you said that this is the problem. For me it is important to know exactly which one is the problem.

    But I will look at the backup, so it will be easier to find out.

    Sincerely,
    Lana Codes

    Well, you are right:

    • Try to change and save a post. (because this is default, this is handled by wordpress core)
      fine
    • Try to change and save a download title. (because this is default, this is handled by wordpress core)
      fine
    • Try to change and save a download description. (because this is default, this is handled by wordpress core)
      fine
    • Try to change and save a download file url. (because it’s meta, this is handled by the plugin)
      fine
    • Try to change the download category.
      fine
    • Try to Quick Edit download title and category in list view.
      fine
    • What is the user’s role? Administrator?
      admin

    Only the Settings page are not saveable.
    I saved the settings with version 1.1.6 and they stayed save also updating to 1.1.8 but with 1.1.8. once again i can not change it again.

    Plugin Author Lana Codes

    (@lanacodes)

    Oh, then I know the problem. Thank you.

    10 minutes and I fix it.

    Sincerely,
    Lana Codes

    Plugin Author Lana Codes

    (@lanacodes)

    Fixed in version 1.1.9

    Please check it out. 🙂

    Sincerely,
    Lana Codes

    Works fine!
    Thank you, great support.

Viewing 10 replies - 1 through 10 (of 10 total)
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