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[resolved] Can not login (12 posts)

  1. rdbrannon
    Member
    Posted 1 year ago #

    I have the website at http://www.brannonfamilychiro.com. I tried to access the site today and got the error,

    "Authorization Required

    This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required."

    I entered my email address to recover the password but I am not receiving an email.

    1. caps is not on
    2. email is not in spam
    3. I have never reset the username or password. It has always been the same. I am certain I'm entering the correct information.

  2. Tara
    Volunteer Moderator
    Posted 1 year ago #

    I entered my email address to recover the password but I am not receiving an email.

    - Have a read of this codex: http://codex.wordpress.org/FAQ_Troubleshooting#E-mailed_passwords_are_not_being_received
    - Also, ask your hosting provider if any of their SMTP filtering rules have changed recently.

  3. rdbrannon
    Member
    Posted 1 year ago #

    I'm really new to all of this. I used an outlook email address and I'm still not sure of how to proceed.

  4. Tara
    Volunteer Moderator
    Posted 1 year ago #

    please review the codex for instructions.

  5. rdbrannon
    Member
    Posted 1 year ago #

    I did, but I didn't understand what it was saying. I suppose I will just uninstall wordpress and reinstall it to start over.

  6. rdbrannon
    Member
    Posted 1 year ago #

    A lot of the links are dead in the article. No worries. I copied and pasted most of it.

  7. Book Shepherd
    Member
    Posted 1 year ago #

    I tried to login to my blog from my iPad and received an error message that my username or password was incorrect. (It wasn't) When I clicked "Forgot your password" and input my username, it told me that there was no such username. (Not true)

    Since it was the first time I'd tried to access the site from my iPad, I decided to switch back to my computer. The same username and password are already populated and I was able to access the site. HOWEVER, when I input that same information manually, I received the error message that my username or password were incorrect.

    I'd love to know what's going on.

  8. rdbrannon
    Member
    Posted 1 year ago #

    Intrestingly enough, I uninstalled wordpress. I reinstalled it creating a new name and password and I'm receiving the same error.

    "Authorization Required This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required."

  9. esmi
    Forum Moderator
    Posted 1 year ago #

    @Book Shepherd: It is considered impolite to interrupt another poster's ongoing thread unless you are posting a solution or suggestion. As per the Forum Welcome, please post your own topic.

  10. esmi
    Forum Moderator
    Posted 1 year ago #

    @rdbrannon: Have you spoken to your hosts about this? It sounds like a server issue to me.

  11. rdbrannon
    Member
    Posted 1 year ago #

    I'm awaiting their reply.

  12. rdbrannon
    Member
    Posted 1 year ago #

    I'm not sure what they did, but they fixed it.

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