Support » Fixing WordPress » Can not log-in after update WP version 5.1.1

Viewing 7 replies - 1 through 7 (of 7 total)
  • Tim B

    (@bigmoxy)

    Try renaming the plugins folder to disable all of your plugins. If you can login in you will have reactivate your plugins one by one to find the problem.

    Moderator t-p

    (@t-p)

    If that does not help, try switching to the default (Twenty Nineteen) themes.

    If you can install plugins, install “Health Check”: https://wordpress.org/plugins/health-check/ On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.

    For more tips, see https://wordpress.org/support/article/login-trouble/

    If all the above steps failed, try MANUALLY updating. Download WordPress again and unzip it, and use that to copy up. Access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), and delete then replace your copies of everything on the server EXCEPT the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings. (NOTE: do not delete the wp-content directory or your wp-config.php file). Please read the Manual Update directions first.

    Backup: If you haven’t already done, always backup everything (including your database) before doing any actions, just in case something really goes wrong. You can never have enough backups!

    elushka

    (@elushka)

    Hi, Tim,

    thank you, tried to rename the folder of plugins, this does not work for me.
    When try to access the page kamtoreikia.eu/login – there is the same error.

    Moderator t-p

    (@t-p)

    If that does not help, then try what I suggested in my previous reply above.

    Moderator t-p

    (@t-p)

    Side note to @abarderi ,

    Please do not jump into other topics. If the troubleshooting already posted made no difference for you, then, as per the Forum Welcome, please post your own topic. A lot more people will see your post, and that way you stand a good chance of getting the assistance you want. Despite any similarity in symptoms, your issue is likely to be completely different because of possible differences in physical servers, accounts, hosts, plugins, theme, configurations, etc. Thus one problem, on one setup is not indicative of the functionality and reliability of an application as a whole.

    I’ll be archiving your post.

    Moderator t-p

    (@t-p)

    side note to @corinnah ,

    Please do not jump into other topics. If the troubleshooting already posted made no difference for you, then, as per the Forum Welcome, please post your own topic. A lot more people will see your post, and that way you stand a good chance of getting the assistance you want. Despite any similarity in symptoms, your issue is likely to be completely different because of possible differences in physical servers, accounts, hosts, plugins, theme, configurations, etc. Thus one problem, on one setup is not indicative of the functionality and reliability of an application as a whole.

    I’ll be archiving your post.

    ronsoftsolutionslimited

    (@ronsoftsolutionslimited)

    How did you fix this issue?

Viewing 7 replies - 1 through 7 (of 7 total)
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