Can not import users

  • Resolved Jing

    (@gujingc)


    2 years, 1 month ago

    We have difficulty importing users. We checked. All these emails are valid.

    What could have gone wrong and how can we fix the issue?

Viewing 2 replies - 1 through 2 (of 2 total)
  • maryreyes

    (@maryreyes)

    1 year, 11 months ago

    This is a little old, but in case you or someone else is still interested, I would guess that your import file has the username in place of the email address, and of course it’s not a valid email address. The first field in each record must be username, and the second field must be email address.

    Plugin Author Javier Carazo

    (@carazo)

    1 year, 11 months ago

    @maryreyes thanks for your answer.

    @gujingc sorry for the delay but it seems I lost this message.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Can not import users’ is closed to new replies.