Support » Plugin: SiteGround Migrator » Can not download manifest file

  • Resolved Beeldfanaat

    (@beeldfanaat)


    Hi there! I’ve tried to move some websites with SG Migrator. 2 websites went without any issues (except increasing wp memory), but 5 other sites give a lot of errors.

    Now i’m getting: Can not download manifest file
    But sometimes i’m getting just “it’s failed”
    or Unfortunately, the transfer failed due to restriction in the current hosting environment. <– checked the log files and that is:
    [01-Dec-2020 18:28:28 UTC] INFO: Transfer started. Creating archives of files…
    [01-Dec-2020 18:28:28 UTC] INFO: Updating transfer id.
    [01-Dec-2020 18:28:28 UTC] INFO: Updating transfer psk.
    [01-Dec-2020 18:28:31 UTC] INFO: Site domain to be changed to vanrijmondzorg.nl/
    [01-Dec-2020 18:29:32 UTC] INFO: Transfer started. Creating archives of files…
    [01-Dec-2020 18:30:54 UTC] INFO: Files archived, compressing the database..
    [01-Dec-2020 18:31:11 UTC] INFO: Database successfully compressed. Creating transfer manifest…
    [01-Dec-2020 18:31:12 UTC] INFO: Transfer manifest has been created. Sending request to SiteGround API …
    [01-Dec-2020 18:31:12 UTC] INFO: Transfer request has been sent to SiteGround server.
    [01-Dec-2020 18:32:13 UTC] INFO: Files archived, compressing the database..
    [01-Dec-2020 18:32:22 UTC] INFO: Database successfully compressed. Creating transfer manifest…
    [01-Dec-2020 18:32:22 UTC] INFO: Transfer manifest has been created. Sending request to SiteGround API …
    [01-Dec-2020 18:32:23 UTC] INFO: The transfer is already started, cancel it first

    I can’t manage to figure it out.. Any tips?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Stanimir Stoyanov

    (@sstoqnov)

    SiteGround Representative

    Hey @beeldfanaat

    Something is blocking our API (firewall, security plugin, or your current host) to download the required files.

    Please check for rules in your htaccess and try to disable all security plugins, if you have such.

    Regards,
    Stanimir

Viewing 1 replies (of 1 total)
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