Title: Can not delete support plus!!! Last modified: March 9, 2017 --- # Can not delete support plus!!! * Resolved [wdb040](https://wordpress.org/support/users/wdb040/) * (@wdb040) * [9 years, 2 months ago](https://wordpress.org/support/topic/can-not-delete-support-plus/) * I tried to delete support plus, not because of the features but it takes to much space on my website. I want to install it on a subdomain. When I try to delete it GTmetrix shows that my site is taking 17 seconds to load because of the following errors: * [http://supremeskin.nl/wp-content/plugins/wp-support-plus-responsive-ticket-system/asset/css/jquery-ui.css?version=8.0.3&ver=4.7.3](http://supremeskin.nl/wp-content/plugins/wp-support-plus-responsive-ticket-system/asset/css/jquery-ui.css?version=8.0.3&ver=4.7.3) 404 Not Found supremeskin.nl 0 * [http://supremeskin.nl/wp-content/plugins/wp-support-plus-responsive-ticket-system/asset/js/bootstrap/js/bootstrap.min.js?version=8.0.3&ver=4.7.3](http://supremeskin.nl/wp-content/plugins/wp-support-plus-responsive-ticket-system/asset/js/bootstrap/js/bootstrap.min.js?version=8.0.3&ver=4.7.3) 404 Not Found supremeskin.nl 0 * There are a lot more I think around 10, please help me out because it really is one of the best plugins out there but I just want to remove is from this domain Viewing 8 replies - 1 through 8 (of 8 total) * [secondc](https://wordpress.org/support/users/secondc/) * (@secondc) * [9 years, 2 months ago](https://wordpress.org/support/topic/can-not-delete-support-plus/#post-8897117) * I see, same as I reported. Error happend, if you have installed or deleted the support plugin. Begin was 7. march 2017. * Plugin Author [Pradeep Makone](https://wordpress.org/support/users/pradeepmakone07/) * (@pradeepmakone07) * [9 years, 2 months ago](https://wordpress.org/support/topic/can-not-delete-support-plus/#post-8920167) * Hello [@wdb040](https://wordpress.org/support/users/wdb040/) & [@secondc](https://wordpress.org/support/users/secondc/), * I am surprised that how deactivated or deleted plugin references can be called. We tried to load [supremeskin.nl](http://supremeskin.nl) on our browser and fount it took only 5.5 Sec to load. Please see screen-shot on [this page](http://imgur.com/gallery/5A4iv). * Still, we’ll try with GTmetrix and let you know our findings. * Thread Starter [wdb040](https://wordpress.org/support/users/wdb040/) * (@wdb040) * [9 years, 2 months ago](https://wordpress.org/support/topic/can-not-delete-support-plus/#post-8920925) * [@pradeepmakone07](https://wordpress.org/support/users/pradeepmakone07/) Figured out that by removing all the cache the string get removed. Forgot to mention it in this forum. On the other hand thank you for making the plug in it really looks and works great! But it’s maybe a good idea to add the ticket system on a sub domain so your site doesn’t run slow. * Thank you anyways for the reply * Plugin Author [Pradeep Makone](https://wordpress.org/support/users/pradeepmakone07/) * (@pradeepmakone07) * [9 years, 2 months ago](https://wordpress.org/support/topic/can-not-delete-support-plus/#post-8921054) * Hi again, * > On the other hand thank you for making the plug in it really looks and works > great! But it’s maybe a good idea to add the ticket system on a sub domain > so your site doesn’t run slow. * I am glad that it worked for you. Thank you for getting back, this will help others who have same problem. * Please update your review too, that makes confusion for new users. * [Jaegers.Net](https://wordpress.org/support/users/jaegersnet/) * (@jaegersnet) * [9 years, 1 month ago](https://wordpress.org/support/topic/can-not-delete-support-plus/#post-8981362) * Hi, * same issues for me, too. Tried to add some dummy stuff to the custom CSS, but that didn’t change anything. Cache clearing doesn’t change anything. * There are two requests to this file, per page. * Any suggestions? - This reply was modified 9 years, 1 month ago by [Jaegers.Net](https://wordpress.org/support/users/jaegersnet/). * [Jaegers.Net](https://wordpress.org/support/users/jaegersnet/) * (@jaegersnet) * [9 years, 1 month ago](https://wordpress.org/support/topic/can-not-delete-support-plus/#post-8981398) * ok… fixed it by making a copy of /wp-content/plugins/wp-support-plus-responsive- ticket-system/asset/css/jquery-ui.min.css and renaming it to the missing jquery- ui.css. * But as this is just a workaround and might be a potential issue with further versions, please check. * [Ciao121](https://wordpress.org/support/users/ciao121/) * (@ciao121) * [9 years, 1 month ago](https://wordpress.org/support/topic/can-not-delete-support-plus/#post-9008026) * Same here. * Plugin Author [Pradeep Makone](https://wordpress.org/support/users/pradeepmakone07/) * (@pradeepmakone07) * [9 years, 1 month ago](https://wordpress.org/support/topic/can-not-delete-support-plus/#post-9029765) * Hello all, * Sorry for all the confusion regarding this. We have now fixed issue with jquery- ui.css and this will be available in next version soon. Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘Can not delete support plus!!!’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/wp-support-plus-responsive-ticket- system_868078.svg) * [WP Support Plus Responsive Ticket System](https://wordpress.org/plugins/wp-support-plus-responsive-ticket-system/) * [Support Threads](https://wordpress.org/support/plugin/wp-support-plus-responsive-ticket-system/) * [Active Topics](https://wordpress.org/support/plugin/wp-support-plus-responsive-ticket-system/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-support-plus-responsive-ticket-system/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-support-plus-responsive-ticket-system/reviews/) ## Tags * [bugs](https://wordpress.org/support/topic-tag/bugs/) * [cant delete](https://wordpress.org/support/topic-tag/cant-delete/) * [slow loading](https://wordpress.org/support/topic-tag/slow-loading/) * 8 replies * 5 participants * Last reply from: [Pradeep Makone](https://wordpress.org/support/users/pradeepmakone07/) * Last activity: [9 years, 1 month ago](https://wordpress.org/support/topic/can-not-delete-support-plus/#post-9029765) * Status: resolved