Can not connect to Optimole service / Update: Fixed

  • id

    (@idbanet)


    5 years, 6 months ago

    Can’t connect from the API token i got from my email. When i log in in the website i get Uncaught Error.
    Update:
    After i contacted with the support https://optimole.com/#contact they fixed the problem.

    • This topic was modified 5 years, 5 months ago by id.
    • This topic was modified 5 years, 5 months ago by id.
    • This topic was modified 5 years, 5 months ago by id.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Bogdan Preda

    (@bogdanpreda)

    5 years, 6 months ago

    Hello,

    Can you tell us what the error is?

    Also you can get in contact with us on https://optimole.com/#contact so we can check your account.

    Please let us know so we can solve this.

    Thank you!

    Thread Starter id

    (@idbanet)

    5 years, 6 months ago

    I registered through the wordpress when i installed this plugin, got an email with my information (API, user password) and when i copy-paste the API token it gives me this error: Can not connect to Optimole service. When i log in to the website, with my email and the password that i got from the plugin in my email, the page is giving me Uncaught Error.

    Bogdan Preda

    (@bogdanpreda)

    5 years, 6 months ago

    Hello,

    Can you get in contact with us via the link provided so we can discuss your private credentials so I can verify on my end.

    Thank you!

    Bogdan Preda

    (@bogdanpreda)

    5 years, 6 months ago

    Hello,

    Can you please retry to login and see if it is fixed for you now.
    Thank you!

    Plugin Author Optimole

    (@optimole)

    5 years, 6 months ago

    Hi @idbanet,

    Let us know if you need any further help!

    I would appreciate if you could reconsider your review in the case that it no longer reflects your view about Optimole.

    Have a nice day!

Viewing 5 replies - 1 through 5 (of 5 total)
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