Support » Theme: Customizr » Can not change header/login issue

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  • Your link is wrong. However, I was able to deduct it and saw the printscreen.

    Get in your website via ftp. Go to wp-content/themes/ and prefix customizr folder with an underscore.

    Now you should be able to log in to your website via WP. I presume WP will tell you your current theme has been disabled as the parent theme is missing. Switch to some default WP theme (i.e.: 20-14). Now go back to the ftp and remove the underscore from customizr folder. Reload the WP themes page and switch to customizr. Attention: to customizr, not to the child theme (or you’ll get the same error again).

    The source of the problem most probably is related to some call from your child theme to class-header-nav_walker.php, which was moved from customizr/inc/ to customizr/inc/parts/ in last version of the theme.

    I need more info to get to the bottom of this but at least I hope I got you in, so you can look deeper into it.

    Thank you. I was creating this thread as someone else was creating one at about the same time. I followed this steps on the other thread and downloaded the new version of the theme manually and then over wrote the existing files and that seemed to work just fine.

    A possible quick-fix for this problem is to go in your child theme folder and, if you have an /inc/ folder in it, move every file that matches the name of a file inside /customizr/inc/parts/ from your child theme’s /inc/ folder in child theme’s /inc/parts/ folder (create it if it doesn’t exist).

Viewing 3 replies - 1 through 3 (of 3 total)
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