Support » Plugin: Easy Forms for Mailchimp » Can not assign mail list to Easy Forms

  • Resolved Nikolce Petkoski

    (@nikolcepetkoski)


    Respected,

    I am using TheGem theme and integrating MailChamp and Easy Forms. The problem I have is: when I create a new form in Easy Forms I can assign a list to it, but when I import TheGem Block/Template which is in the group Newsletter it imports the Easy Forms form but with no list assigned and after that I can not do anything with the form. How to resolve this?

    Best regards,
    Nikolce Petkoski

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Freddie

    (@fmixell)

    Hey @nikolcepetkoski,

    I’ve never personally used TheGem theme but if you point me to an article or some documentation that you’re following to try in integrate Easy Forms I could help you! Typically people add our forms using the shortcode or Gutenberg block so I’m not familiar with the approach you’re using.

    Cheers,
    Freddie

    Thread Starter Nikolce Petkoski

    (@nikolcepetkoski)

    Dear Freddie,

    I import a demo page from that theme and EasyForms is imported but without List identification (as shown below). How can I change that? Can I intervene in some file where the definition of the EasyForms is?

    ID Form Name Form Description List Impressions Submissions Conversion Rate
    3 Newsletter 06
    Edit | Duplicate | Reset Stats | Shortcode | Delete
    List Not Found 17 0 0%

    And I am receiving the error message:

    We’ve encountered an error. Reload the page and try again. If the error persists, please reach out to support.

    from the Form Builder.

    Thanks,
    Nikolce

    Plugin Contributor Freddie

    (@fmixell)

    Hey @nikolcepetkoski,

    When you say that Easy Forms is imported in the demo content, what does that look like? Are they using a shortcode?

    I’m not sure there is any other way they could be integrating it unless they’re using the shortcode or Gutenberg block. If they are using one of those options you should be able to find the form you created in Easy Forms and copy and paste the generated shortcode in place of whatever that template generated.

    Cheers,
    Freddie

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    ๐Ÿณ๏ธโ€๐ŸŒˆ YIKES, Inc. Co-Owner

    Hello @nikolcepetkoski,

    Just checking in.

    Please let us know if you still need help with this issue.

    Thank you!
    -Tracy

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    ๐Ÿณ๏ธโ€๐ŸŒˆ YIKES, Inc. Co-Owner

    Hello @nikolcepetkoski,

    We haven’t heard back from you in a while so I am going to close out this ticket.

    If you need more help, please reopen it and we will be happy to help you.

    Thank you!
    -Tracy

Viewing 5 replies - 1 through 5 (of 5 total)
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