• Resolved benreceivedmail

    (@benreceivedmail)


    hi
    when i want to add an item to my gallery and click add from media library button, i can not select multiple image and when i selec a image, no image adds to my gallery

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author bradvin

    (@bradvin)

    hi @benreceivedmail

    There could be a conflict with another plugin causing a javascript error which is what is causing this issue for you.

    When this happens, can you see if there are any javascript errors in the DevTools console? If so, please paste the error here

    Thread Starter benreceivedmail

    (@benreceivedmail)

    thnx
    there is no js error in page. just i see a message in verbose tab

    [Violation] Forced reflow while executing JavaScript took 70ms

    Plugin Author bradvin

    (@bradvin)

    Please can you clarify the exact steps you are taking to add images to a gallery?

    Hi @benreceivedmail

    We haven’t heard from you in a while, so we presume the problem has been resolved and we’re closing this support ticket.

    If you are still experiencing the problem, then please open a new support ticket.

    Regards,
    Elvis.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Can not add item’ is closed to new replies.