Support » Fixing WordPress » Can not access dashboard or wp-admin

  • caseytoxic

    (@caseytoxic)


    Hi There,

    I logged on last night and saw that there were some updates that needed doing. WP lets me log in but just brings up a blank page and wont let me access the dashboard.
    If i go to my website, it comes up with the dashboard access tool bar at the top of the screen as if im logged in but if I click to go anywhere via this it also sends me to a blank screen.

    Is anyone else having this problem? Im quite new to website building but have never had this problem with it until yesterday.

    If I type the address to update WP manually into the address bar it tells me that the updates are already installed.

    Please can someone help with this.

    http://barnetfairvintage.com/

Viewing 4 replies - 1 through 4 (of 4 total)
  • caseytoxic

    (@caseytoxic)

    Forgot to put, Im using version 3.8.1

    shancat

    (@shancat)

    I’m having the same problem-blank screen when I’m inside the Dashboard. It may work for a little, then the next click brings up the white screen!? It started happening after I added a subdomain. ??? I never saw this before. The new subdomain is using 2014 theme and no new plug-ins.

    Moderator t-p

    (@t-p)

    Volunteer Moderator

    – Check the error logs on your server for a more specific error message. If you need help locating them, ask your hosting provider to help you with that.

    sarankumar

    (@sarankumar)

    If you have access to Root folder in Cpanel, Just backup your wp-content/plugins/ folder and remove all plugins.Then after login to dashboard.Again upload plugins one by one and check which plugin is went wrong.

Viewing 4 replies - 1 through 4 (of 4 total)
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