Support » Plugin: Content Syndication Toolkit » Can no longer connect

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author ben.moody

    (@benmoody)

    Hi

    Have you updated to the most recent version of the reader plugin?

    Also can you obtain a copy of your server error logs, for both the master site and one of the reader sites? There maybe some clues in those

    Thread Starter skigirl1369

    (@skigirl1369)

    The plugin wasn’t showing as needing an update. I have downloaded it as new and uploaded via FTP to replace. The version remained the same 1.5) (the toolkit on the other site appears to be up to date as well)

    I can definitely get the logs. I don’t see anything different after the last blog item was pulled from before that date on the reader site. My log file starts a little late on the master site but I still don’t see anything related to the plugin.

    Does this plugin use cron jobs?

    Thread Starter skigirl1369

    (@skigirl1369)

    I just wanted to follow up on whether the plugin uses cron jobs to pull content.

    Also, how should i supply log files?

    Thread Starter skigirl1369

    (@skigirl1369)

    i’m still not able to get the connection to work. Shoudl I upgrade to pro for support here?

Viewing 4 replies - 1 through 4 (of 4 total)
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