I’m a brand new WordPress user and picked the Generate Press free theme for my first-ever blog because it’s such a clean, attractive theme that’s incredibly easy for a novice to figure out.

I then purchased the Premium Add-On upgrade because the demo looked like it would add an amazing amount of customization, that I could actually figure out with my zero level of experience.

Downloading the Add-On was a major problem for this newbie. Tom (and another user also) were right there for me. It took a few emails back and forth to figure out that the problem is I’m a longtime Mac user who never uses right-click. Right-click is required in order to download this Add-On. Tom walked me through the simple process of programming my mouse in Preferences to allow right-click and boom it was done. Downloaded, installed, using the really cool Add-On features within minutes.

I can’t recommend this theme and this developer enough. The theme is very elegant and clean, and Tom’s a gem!