Title: Can I delete Pro?
Last modified: September 11, 2022

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# Can I delete Pro?

 *  Resolved [denelan](https://wordpress.org/support/users/troela/)
 * (@troela)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/can-i-delete-pro/)
 * I had the Pro version, but did not renew the subscription a year ago, but left
   it installed. Now I get errors and messages I need to update the Pro version.
   So this time I deleted the Pro plugin.
 * But even after deinstallation I get errors about Pro not being able to update
   the database:
 *     ```
       Events Manager is trying to update your database, but the following error occured:
   
       FUNCTION u133439p128281_2.RANDOM_BYTES does not exist
   
       It might be that reloading this page one or more times may complete the process, if you have a large number of bookings in your database. Alternatively, you can run one of these two queries directly into your WP database:
   
       UPDATE wp_em_bookings SET booking_uuid= LOWER(CONCAT( HEX(RANDOM_BYTES(4)), '', HEX(RANDOM_BYTES(2)), '4', SUBSTR(HEX(RANDOM_BYTES(2)), 2, 3), '', HEX(FLOOR(ASCII(RANDOM_BYTES(1)) / 64) + 8), SUBSTR(HEX(RANDOM_BYTES(2)), 2, 3), '', hex(RANDOM_BYTES(6)) ))
   
       OR
       UPDATE wp_em_tickets_bookings SET ticket_uuid= UUID()
       ```
   
 * How do I get rid of the error and Pro-parts. The reservation is not fully functioning
   now (for the free version even).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcan-i-delete-pro%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [3 years, 9 months ago](https://wordpress.org/support/topic/can-i-delete-pro/#post-15999041)
 * For pro or commercial product support please contact the developer directly on
   their site. This includes any pre-sales topics as well.
 * As the developer is aware, commercial products are [not supported in these forums](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products).
   I am sure they will have no problem supporting you there.

Viewing 1 replies (of 1 total)

The topic ‘Can I delete Pro?’ is closed to new replies.

 * ![](https://ps.w.org/events-manager/assets/icon-256x256.png?rev=3550347)
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 * [Support Threads](https://wordpress.org/support/plugin/events-manager/)
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## Tags

 * [database](https://wordpress.org/support/topic-tag/database/)
 * [errors](https://wordpress.org/support/topic-tag/errors/)
 * [pro](https://wordpress.org/support/topic-tag/pro/)

 * 1 reply
 * 2 participants
 * Last reply from: [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/can-i-delete-pro/#post-15999041)
 * Status: resolved