Can I change “label:” prefix?

  • Resolved janaa

    (@janaa)


    4 years, 4 months ago

    I am using options with labels as clickable buttons to show users their choice of topics to ask the chatbot. When the user clicks on one of the buttons e.g. for “Hours of operation”, the chatbot echoes ‘label:”What are your hours?”’ Then responds with the answer.

    The prefix “label:” is meaningless to the end-user. Is there some way I can change this to something more user-friendly such as “question:”? (i.e. ‘question:”What are your hours?”’ instead of ‘label:”What are your hours?”‘)

    [Sorry I cannot share a link, as the chatbot is still under development on a test site that is not publicly visible.]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author intelahelp

    (@intelahelp)

    4 years, 4 months ago

    Hello @janaa.
    We tested the options in the chatbot, but could not reproduce the problem with adding prefixes.
    After clicking on one of the buttons, the chatbot repeats only what is recorded in “Value” for this label(screenshot of the dialog node , screenshot of the chatbot output).
    Please make sure that you have not added the “label” prefix to the value when building the dialog node with options.

    If you have more questions, don’t hesitate to ask them.

    Thread Starter janaa

    (@janaa)

    4 years, 4 months ago

    Hello @intelahelp

    This was SO helpful, especially with the screenshots. I had indeed added the “label:” prefix to the value in the dialog node … it must have been something I misinterpreted and copied (all too literally) from the IBM Watson documentation.

    Thank you so much for taking the trouble to test this and for solving my problem! Very much appreciated 🙂

    Plugin Author intelahelp

    (@intelahelp)

    4 years, 4 months ago

    @janaa.
    We are glad that everything works for you now.
    Thank you for letting us know.

Viewing 3 replies - 1 through 3 (of 3 total)
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