Hi there, since a few days my app does not show any pictures anymore, even i reinstalled and reconfigured it – it only shows an exclamation mark. Same problem with the jetpack app, does anyone have any hint for me please?
This topic was modified 3 months, 3 weeks ago by baan28.
Based on the description of the problem, there are several things you could check:
Jetpack Plugin Settings: If you’re using Jetpack’s CDN for images (formerly known as “Photon”), it might be causing the issue. You might want to temporarily disable this feature to see if it resolves the issue.
Image file permissions: Incorrect file permissions can prevent images from displaying. Check the file permissions of your images. Typically, file permissions should be set to “644” for images. This can usually be done through your web hosting control panel, or by connecting to your server via FTP.
Cache and CDN services: If you’re using a caching plugin or a CDN (Content Delivery Network), try clearing the cache. Also, temporarily disabling these services could help identify if they’re causing the problem.
Image file paths: Check if the file paths of your images are correct. If you’ve recently moved your website or made changes to your file structure, your image links might be broken.
Plugin conflict: Try disabling all your plugins except for the one related to your app and see if the issue persists. If the issue is resolved, reactivate your plugins one by one to identify the one causing the problem.
Theme conflict: Try temporarily switching to a default WordPress theme (like Twenty Twenty-One) and see if the images show up in your app. If they do, then the issue is likely with your current theme.
Memory Limit: Sometimes, lack of server resources (like PHP memory limit) can cause issues. You might want to try increasing your memory limit. This is typically done by adding define('WP_MEMORY_LIMIT', '256M'); to your wp-config.php file.
Remember to backup your site before making any changes.
If you provide me with the link of the app/website it will give me a better way to check and see if I can identify the issue for you.
Thanks for the advices, i reinstalled a backup from several days ago. I guess the problem was caused by testing different themes. But still I cannot display the pictures in the app, does anyone have an idea about that? It alwaya looks like this, even for newly uploaded images 🙁