Can´t add media on my pages.

  • Oskar Kardemark

    (@oskar-kardemark)


    8 years, 5 months ago

    Hello!

    For a good while now I´v not been able to add any media on my pages.
    When I press the button “add media”, nothing happens.

    I would be very grateful to get some much needed help.

    Kind regards / Oskar Kardemark – Sweden

Viewing 10 replies - 1 through 10 (of 10 total)
  • WEN Solutions

    (@wen-solutions)

    8 years, 5 months ago

    Can you please provide details on what server are you on? Also your WP version. Is there any error on console?

    Thread Starter Oskar Kardemark

    (@oskar-kardemark)

    8 years, 5 months ago

    If you mean what website I have got it´s : http://www.oskarkardemark.se

    My WP version is 4.3.1 and I use the Halo profile.

    Error on consloe?

    Regards // Oskar Kardemark

    Moderator keesiemeijer

    (@keesiemeijer)

    8 years, 5 months ago

    Hi Oskar Kardemark,

    Try
    – deactivating all plugins to see if this resolves the problem? If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the default theme to rule out any theme-specific problems.

    See this article on how to find Javascript errors in the console. https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors

    Thread Starter Oskar Kardemark

    (@oskar-kardemark)

    8 years, 5 months ago

    Hi!

    Thank you for your answer.

    I deactivated all plugins like you suggested, but no luck.

    Then I was a bit afraid to switch to the default theme. If I do so, will I be able to get my website back looking like before??

    Regards / Oskar Kardemark

    Moderator keesiemeijer

    (@keesiemeijer)

    8 years, 5 months ago

    99% of the time there will be no problem with switching your theme as the settings are in the database.

    Thread Starter Oskar Kardemark

    (@oskar-kardemark)

    8 years, 5 months ago

    Hi again,

    I switched of my theme, but that was not the problem. And now I can´t seem to get the theme back…

    First, how do I get my theme back?

    And secondly, how will I be able to upload images?

    Regards / Oskar Kardemark

    Moderator keesiemeijer

    (@keesiemeijer)

    8 years, 5 months ago

    How did you switch your theme?

    Go to wp-admin > Appearance and see if you can activate your theme there.

    Thread Starter Oskar Kardemark

    (@oskar-kardemark)

    8 years, 5 months ago

    I went to the “Halo panel” and pressed “Reset to defaults” at the bottom of the page. I managed to get the Halo theme back, but it in no way looks like it did before.

    So now I have more problems..And the original problem still exists; How will I be able to upload images?

    Thread Starter Oskar Kardemark

    (@oskar-kardemark)

    8 years, 5 months ago

    Also, my media library appears to be empty although I know there should be lots of images there.

    Moderator keesiemeijer

    (@keesiemeijer)

    8 years, 5 months ago

    I went to the “Halo panel” and pressed “Reset to defaults” at the bottom of the page.

    I’m afraid you did the one thing you shouldn’t have. By resetting the default values you have changed the settings of your theme to their default values. Switching themes means you have to activate another theme.

    Do you have any database backups of your site from before you reset the settings?

    If not, ask your host if they make automatic backups of your database.

Viewing 10 replies - 1 through 10 (of 10 total)
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