Title: Camera Compatibility
Last modified: July 30, 2018

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# Camera Compatibility

 *  Resolved [daveywebb](https://wordpress.org/support/users/daveywebb/)
 * (@daveywebb)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/camera-compatibility/)
 * Hello. Fantastic plugin.I’ve used it a couple of times with ease and success,
   however I am having trouble this time.
 * My project involves a camera and orbit rig. When exporting to the demo html, 
   it loads up perfectly, how ever when I upload the json using your plugin, I just
   get a blank screen and no shortcode appears after publishing. Delete the camera
   and re-export and it loads fine.
 * Is there a workaround? Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [iodsgn](https://wordpress.org/support/users/develoved/)
 * (@develoved)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/camera-compatibility/#post-10544110)
 * Hi,
 * Could you tell me which version your Lottie/Bodymovin AE extension is at?
    Also
   if you would like you can send me your json to [kostas@develoved.com](https://wordpress.org/support/topic/camera-compatibility/kostas@develoved.com?output_format=md)
   so i can take a look.
 * Cheers
 *  Thread Starter [daveywebb](https://wordpress.org/support/users/daveywebb/)
 * (@daveywebb)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/camera-compatibility/#post-10544683)
 * Hi!
 * I originally had an older version (not sure which), but in attempt to fix the
   issue, I updated to the latest 5.2.0 from aescripts.com. No dice.
 * I just sent the json. Let me know if you need the .aep.
 * Thanks.
 *  [r1nk](https://wordpress.org/support/users/r1nk/)
 * (@r1nk)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/camera-compatibility/#post-10597787)
 * Does the dev have fix this problem? Because mine also the same, just white canvas
   and when I check chrome console, it shows this error :-
 * Uncaught Error: You’re using a 3d camera. Try the html renderer.
    at SVGRenderer.
   BaseRenderer.createCamera (bodymovin.min.js?ver=4.13.0:5) at SVGRenderer.BaseRenderer.
   createItem (bodymovin.min.js?ver=4.13.0:5) at SVGRenderer.buildItem (bodymovin.
   min.js?ver=4.13.0:5) at SVGRenderer.BaseRenderer.buildAllItems (bodymovin.min.
   js?ver=4.13.0:5) at SVGRenderer.BaseRenderer.initItems (bodymovin.min.js?ver=
   4.13.0:5) at AnimationItem.checkLoaded (bodymovin.min.js?ver=4.13.0:7) at AnimationItem.
   a (bodymovin.min.js?ver=4.13.0:7) at AnimationItem.waitForFontsLoaded (bodymovin.
   min.js?ver=4.13.0:7) at AnimationItem.configAnimation (bodymovin.min.js?ver=4.13.0:
   7) at AnimationItem.setParams (bodymovin.min.js?ver=4.13.0:7)
 *  Thread Starter [daveywebb](https://wordpress.org/support/users/daveywebb/)
 * (@daveywebb)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/camera-compatibility/#post-10598669)
 * I sent him the json, have yet to hear back. I would still love to get this working,
   but in the mean time I’m getting by without cameras.
 *  Plugin Author [iodsgn](https://wordpress.org/support/users/develoved/)
 * (@develoved)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/camera-compatibility/#post-10606386)
 * Hi Guys, sorry for the delay.
 * The latest version lets you change the Renderer used.
    Try setting it to ‘html’
   as the error message suggests.
 * Cheers
 *  Thread Starter [daveywebb](https://wordpress.org/support/users/daveywebb/)
 * (@daveywebb)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/camera-compatibility/#post-10607732)
 * Awesome! That did the trick. Thank you so much.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Camera Compatibility’ is closed to new replies.

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 * 6 replies
 * 3 participants
 * Last reply from: [daveywebb](https://wordpress.org/support/users/daveywebb/)
 * Last activity: [7 years, 9 months ago](https://wordpress.org/support/topic/camera-compatibility/#post-10607732)
 * Status: resolved