• Resolved toddlevy

    (@toddlevy)


    Hi –

    Having an issue trying to run non-Woo related CLI commands when woocommerce is enabled.

    Fatal error: Uncaught Error: Call to undefined method WP_Error::get_data() in /wp-content/pluings/woocommernce/includesclass-wc-cli-runner.php

    Not sure if it’s relevant but we are also running the “JWT Authentication for WP-API” plugin which is mentioned in a similar bug-type writeup here.

    Any help or workarounds that don’t involve a plugin hack greatly appreciated.

    TL

Viewing 7 replies - 1 through 7 (of 7 total)
  • Did you try the solution mentioned in that article you linked? At first glance, it seems like the same issue they mention there, so I would think their solution would work.

    What happens if you try it?

    Thread Starter toddlevy

    (@toddlevy)

    Hey Adam –

    I was unable to find the code in that ticket anywhere in my codebase so not sure exactly what file they’re suggested get updated.

    That said, my strong preference would be not to hack any core or plugin files which it seems like they’re suggesting.

    TL

    I think it’s referring to this file:

    wp-content/plugins/disable-rest-api-and-require-jwt-oauth-authentication/plugin.php

    Inside there you should find this section:

    https://d.pr/i/lXReTe/xp6jrxxjtD

    That’s where you need to make the edit to match this:

    https://pantheon.io/docs/plugins-known-issues#disable-rest-api-and-require-jwt–oauth-authentication

    Considering the plugin has not been updated in over 3 years:

    https://wordpress.org/plugins/disable-rest-api-and-require-jwt-oauth-authentication/

    … it would seem safe to me to make the change by hand, but I suppose that’s your call ultimately.

    Either way, this isn’t really an issue with WooCommerce per se, so I’m going to go ahead and mark this as resolved.

    Thread Starter toddlevy

    (@toddlevy)

    Thank you for the reply Adam, but that’s actually not the plugin we’re using.

    It’s this one…
    https://wordpress.org/plugins/jwt-authentication-for-wp-rest-api/

    I’d consider hacking it given the time since it’s been updated but not really sure where to start since it’s Woo that’s flagged in the error message.

    Any help greatly appreciated.

    Ahh, OK, sorry about that! I misread your earlier messages.

    A couple things here:

    • Could you please send me a copy of your site’s system status report? You can find it under WooCommerce > Status in the dashboard. Click “Get system report” and then the “Copy for support” button. Once you’ve done that, paste it into your reply.
    • If you temporarily deactivate the “JWT Authentication for the WP REST API” plugin, does the error still occur when running CLI commands?
    • This reply was modified 3 years, 3 months ago by Adam Heckler. Reason: List formatting
    Thread Starter toddlevy

    (@toddlevy)

    1) System status below

    2) The error DOES still occur with that plugin disabled

    TL

    ——————

    
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    Site address (URL): https://www.jambase.com
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    WP Engine GeoTarget: by WP Engine – 1.2.8
    XML Sitemap & Google News: by RavanH – 5.2.7
    Yoast Test Helper: by Team Yoast – 1.12
    
    ### Inactive Plugins (15) ###
    
    5sec Maintenance Mode: by Web factory Ltd – 1.2
    Admiral Ad Block Analytics: by Admiral <support@getadmiral.com> – 1.9.0
    Autoptimize CriticalCSS.com Power-Up: by Deny Dias & Optimizing Matters – 1.18.0
    Enable jQuery Migrate Helper: by The WordPress Team – 1.3.0
    Facebook for WooCommerce: by Facebook – 2.2.0
    Google XML Sitemaps: by Auctollo – 4.1.1
    JB A/B testing: by Todd Levy – 1.0.0
    JB MusicBrainz Plugin: by Todd Levy – 1.0.0
    REST API Log: by Pete Nelson – 1.6.8
    Rewrite Rules Inspector: by Daniel Bachhuber
    Automattic – 1.2.1
    
    WD manager: by WebDorado – 1.4.3
    WP All Import - User Import Add-On: by Soflyy – 1.1.0
    WP All Import Pro: by Soflyy – 4.5.5
    WP JamBase: by Todd Levy – 0.8
    WP Migrate DB Pro: by Delicious Brains – 1.9.10
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Must Use Plugins (7) ###
    
    Asset CleanUp Pro: Plugin Filtering: by Gabriel Livan – 1.0
    Force Strong Passwords - WPE Edition: by Jason Cosper – 1.6.4
    toggle-best-wordpress-gallery.php: by  –
    Whitelist Private IPs: by Jeremy Pry <jeremy@wpengine.com> – 1.0
    WP Engine Seamless Login Plugin: by WP Engine – 1.5.5
    WP Engine Security Auditor: by wpengine – 1.0.9
    WP Engine System: by WP Engine – 4.1.0
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: bundle (bundle)
    external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #6370365 - /store
    Cart: #6370366 - /cart
    Checkout: #6370367 - /checkout
    My account: ❌ Page not set
    Terms and conditions: #16827 - /terms
    
    ### Theme ###
    
    Name: JamBase (Bootstrap)
    Version: 1.0.0
    Author URL: http://example.com
    Child Theme: ✔
    Parent Theme Name: wp-bootstrap
    Parent Theme Version: 3.0
    Parent Theme Author URL: http://320press.com
    WooCommerce Support: ❌ Not declared
    
    ### Templates ###
    
    Overrides: jambase-bs/woocommerce/cart/proceed-to-checkout-button.php
    jambase-bs/woocommerce/single-product/related.php
    jambase-bs/single-product.php version - is out of date. The core version is 1.6.4
    
    Outdated Templates: ❌
    					
    					
    						Learn how to update
    
    ### Product Bundles ###
    
    Database Version: 6.6.0
    Loopback Test: –
    Template Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 349
    Oldest: 2020-12-23 10:19:29 -0800
    Newest: 2021-01-22 06:46:01 -0800
    
    Failed: 1
    Oldest: –
    Newest: –
    
    Pending: 1
    Oldest: 2021-01-22 06:47:01 -0800
    Newest: 2021-01-22 06:47:01 -0800
    
    

    Sorry about the delayed response here!

    A couple more things to try:

    First, can you just completely reinstall the latest version of WooCommerce over top of the existing one? I’m wonder if some files got corrupted somehow.

    Second, this also could be caused by a plugin or theme conflict. The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict.

    You can find a more detailed explanation on how to do a conflict test here.

Viewing 7 replies - 1 through 7 (of 7 total)
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