Title: Call ID column
Last modified: June 24, 2022

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# Call ID column

 *  Resolved [rubensms](https://wordpress.org/support/users/rubensms/)
 * (@rubensms)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/call-id-column/)
 * Hello,
    How do I change the layout to exclude the Call ID column? When viewing
   through the cell phone in the standing position, half of the screen is filled
   with the space of the ID column, being necessary to turn / lay the cell phone
   to view the text in an acceptable way. Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [sademhaj](https://wordpress.org/support/users/jahmedas/)
 * (@jahmedas)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/call-id-column/#post-15772292)
 * Hi [@rubensms](https://wordpress.org/support/users/rubensms/)
 * Do you want to change or hide the columns on the tickets page? if yes, then on
   the top of your screen you have a screen options feature, click on it, and from
   the given options, mark/unmark the provided fields.
 * If you have any questions, please do not hesitate to reply.
 * Regards
 *  Plugin Author [Yeison Baron](https://wordpress.org/support/users/yeisonbp/)
 * (@yeisonbp)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/call-id-column/#post-15796626)
 * Hi,
 * Marking as clarified but if you have any questions or issues, let us know.
 * Best regards.
 *  Thread Starter [rubensms](https://wordpress.org/support/users/rubensms/)
 * (@rubensms)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/call-id-column/#post-15873832)
 * 409 / 5.000
    Resultados de tradução Hi, maybe I was confused in my question. 
   When viewing on mobile in the standing position, half of the screen is filled
   with the space of the ID column and the other half of the screen is filled with
   the content of the STATUS column. What I wanted to know is how to suppress the
   ID column so that all the content that is in the STATUS column, that is, written
   text of the call, this content fills the entire screen. Thanks.
 *  Plugin Author [Yeison Baron](https://wordpress.org/support/users/yeisonbp/)
 * (@yeisonbp)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/call-id-column/#post-15879340)
 * Hi [@rubensms](https://wordpress.org/support/users/rubensms/),
 * If you need to customize the column view, you can customize it by reading the
   templating documentation that we have:
 * – [https://getawesomesupport.com/documentation/awesome-support/templating/](https://getawesomesupport.com/documentation/awesome-support/templating/)
 * Best regards.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Call ID column’ is closed to new replies.

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 * 4 replies
 * 3 participants
 * Last reply from: [Yeison Baron](https://wordpress.org/support/users/yeisonbp/)
 * Last activity: [3 years, 10 months ago](https://wordpress.org/support/topic/call-id-column/#post-15879340)
 * Status: resolved