Support » Plugin: Order Delivery Date for WooCommerce » Calendar never worked

  • I received an email to renew my license for this plugin. But the calendar never worked which is the main reason I purchased this expensive plugin. I connected with the developer on many occasions to see if it could be remedied…even providing them with access to my site. But after several updates and seeing it not work, I gave up trying to get them to fix it. Needless to say I am not renewing my license. There are other plugins that do the same thing at a fraction of the cost and don’t advertise a calendar that doesn’t function. Maybe remove the calendar and lower the price… add it as a separate add-on for those few who claim they can see the orders on it.

    • This topic was modified 4 years, 1 month ago by Saga74. Reason: typo
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Vishal Kothari


    I haven’t got a chance to go through your interactions with our support team yet. But from what I understand, you are more disappointed about the pricing of the plugin instead of the plugin not working for you.

    I get it that you don’t want to renew your license & that is fine. But it comes as a surprise that the calendar only stopped working at the time of renewal (after a year). Does that mean it was working fine until then?

    There are always alternatives available for every plugin. You can take a call which is the best one that suits your needs. Thank you for your valuable suggestions on the pricing & how to sell our plugin. But we are not planning for a price change anytime soon.

    Good luck with the alternative plugins. If you still think we can help you with your issues, let us know & we will be there.

    Thread Starter Saga74


    As you can see from the title “Calendar never worked” means that it NEVER worked. It didn’t start once my renewal came up. The reason I am not renewing my license is because it never worked, you could not get it to work, and I am not spending money on something that hasn’t worked in a year. You had a whole year to fix it.

    If the calendar worked, I’d pay $500. But it doesn’t. I’ve posted on your support site and you’ve had access to my website to “fix” the issue, but never did. Each update I kept hoping that it would suddenly work but I’m always disappointed.

    I was drawn to your plugin primarily for the calendar. I didn’t mind paying the money for something that would help my workflow. I contacted you all right away when I saw it wasn’t working. I allowed you to use my site to troubleshoot it past the 30 days refund you offer because I had confidence that you’d eventually get it working. But hey, it’s been a year. It has nothing to do with the money. Make it work and you got me back. Until then… I have to find another solution.

    Plugin Author Vishal Kothari


    We are pretty sure that there is no such issue which is open for a year. That’s simply not how we work. Customer support is a key aspect of our services & we don’t take that lightly. We also go out of our way for our customers to fix the issues – even when the issue from another plugin or theme.

    I would appreciate if you can send me your email address or give us your ticket number or forum post link so I can see what the issue was & where was it left off. And we would be happy to make sure it works.

    You can contact us from our website from the page & provide any of the above mentioned details.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Calendar never worked’ is closed to new replies.