Support » Plugin: Booking calendar, Appointment Booking System » Calendar is stock on loading

  • Resolved vhcmedia

    (@vhcmedia)


    I recently created 3 calendars for 3 tours.
    At the time I installed it, the calendar worked perfectly.
    A few days later, the calendar stays on May, if someone clicks on June a cirkel appears but nothing happened.
    I updated the plugin, an update was there and it seemed to do the trick.
    But…. now I received a phonecall from a client telling me exactly the same thing.
    The strange thing is that sometimes it works and sometimes it does not work correctly.
    I hope you can help me.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author wpdevart

    (@wpdevart)

    Hi dear user.

    Did you try to delete the website and browser caches?

    Also, such type of issue may come from your hosting servers.

    Thanks.

    vhcmedia

    (@vhcmedia)

    The thing is that new visitors of my website also experience these problems.
    If people are looking on there phone, it also has the same problem.
    Asking everyone to first clean their data is a large step, in the first place a lot of people do not even know how to do so and second by that time I already lost the cliental, the simply surf to a website that does work correctly.
    There has to be a beter solution than this.
    Can you please try to think with me on a better solution

    Plugin Author wpdevart

    (@wpdevart)

    Hi dear user.

    Of course, we will try to find a solution, but can you send us the calendar page url again?

    Also, what version you are using?

    Thanks.

    https://www.moezel-reizen.nl/tours/fietsvakantie-1/
    Look at Kalender en Prijzen

    This is one of the pages

    Version 1.5.3
    I see that there is an update which I just updated.
    Hope you can help me

    Plugin Author wpdevart

    (@wpdevart)

    Dear user.

    We checked your website with different browsers and devices, everything works fine from our side. Can you check it again and tell your users to do it as well?

    Thanks.

    It seems to work okay.
    Thanks

    Kind regards,
    Petra van Huizen

    Plugin Author wpdevart

    (@wpdevart)

    Hi dear user.

    Sorry for the late response.

    That’s good, we will close this topic, if you have other questions then contact us again.

    Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)
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