Support » Plugin: Booking Calendar » Calendar doesn’t appear on mobile

  • Resolved constangiann

    (@constangiann)


    Hello,

    The few past weeks I am dealing with a problem I can’t resolve. It seems that my calendar doesn’t show up on mobile devices (It still seems to load on desktop and tablet so far). It says “calendar is loading”. The form is showing ok.

    I used the app couple past years with no particular problems. I have load js and css files only on one page enabled and everything worked ok.

    Trying to fix that i also disabled bootstrap on front-end but nothing changed. I am using the Astra theme which uses bootstrap. That did’t fix the issue.

    Please help me. Most of my visitors are from mobile devices. Why is this happening? How to fix that?

    Thanks in advance,
    Constantenia

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author wpdevelop

    (@wpdevelop)

    Hello.
    You are having this JavaScript error:

    
    Uncaught ReferenceError: jQuery is not defined
        <anonymous> https://www.psychologos-giannopoulou.gr/epikoinvnia/rantevou/:397
    rantevou:397:33
        <anonymous> https://www.psychologos-giannopoulou.gr/epikoinvnia/rantevou/:397
    

    And it’s seems that it’s generated only, when the page is opens in iPhone or some other mobile devices. It’s seems that some JavaScript code is loading only in such mode, and generate this error.

    Please try to deactivate one by one all your active plugins at the WordPress > Plugins menu and make testing after each plugin deactivation.
    If its not help, please deactivate all your plugins and active the default WordPress theme. And then retest it again.
    We just need to find the reason of this issue.

    Kind Regards.

    Thread Starter constangiann

    (@constangiann)

    Hello,

    And many thanks for your immediate response. I followed you suggestion and checked the plugin I installed most recently and that was it … It was the Async Javascript plugin and by my mistake I had enabled an option for the jquery method and set it on defer. I excluded jquery from async and defer and now it seems that my calendar works fine again!

    You were just to the point. Could you check back if i still get this error you wrote about now? Since I don’t know how to check it myself.

    And one last question. Was the action to disable bootstrap on front-end right? Should I leave it this way?

    Many thanks
    Constantenia

    Plugin Author wpdevelop

    (@wpdevelop)

    Hello.
    1) It’s working right now at my iPhone.
    2) You can reactivate the bootstrap.
    Kind Regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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